Teamwork Desk to Kayako Classic
migration service

Smooth , no special knowledge or coding required. A complete Teamwork Desk to Kayako Classic data migration tool.

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Your best tool for Teamwork Desk to Kayako Classic data migration

No need to create a script, nor do you need a programming team. Just perform your platform to platform migration in a couple of easy steps.
Save on resources
Skip the platform analysis and tool development processes. Just decide on customer info you need to move and set off with the transition immediately.
Simple migration
No tech knowledge or skill needed. Just select what data will go to the new platform and observe the magic happening.
Record completion
Move your help desk records in full to make certain that no ticket is missing essential customer support information.
Easy process

No need to worry about scripting or continuously watch each piece of info moved.

Just attach both platforms, choose what you want to migrate and let the system do the rest for you.

Intact connections

From sender information to phone number connection, all you records will keep their prior connections untouched.

You don’t have to worry that some records will be lost and service quality will decrease. Everything will arrive how you expected.

Security is paramount

Information is everything which is why we created a method that will keep your customer records untouched.

Neither sophisticated electronic attacks nor physical disasters will impact your data in any way.

You’re in charge

Take complete control of your information with our in-app data mapper. Choose what goes where, set priorities, and even discard the things you need, all within Migration Wizard.

Guided migration

If this is your first migration, don’t worry. Useful and insightful on-screen instructions will help you set up an accurate data import.

There’s no need to concern that you’ll be confused with terms and tech jargon.

Customer service first

Outside of providing great customer service, we always strive to improve our customer service.

As a company, we want you to experience friendly and helpful service, which is why we are always putting so much effort to increase the general experience.


Reasons to use Help Desk Migration to switch from Teamwork Desk to Kayako Classic

Castle gates

Strong privacy of your information

The migration is conducted over a secure connection, and all your credentials will immediately be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is easy to migrate your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard as well as custom fields , thus letting you make sure that the records end up being in the right places in Kayako Classic.

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Retained connection between object and people

When migrating your data from Teamwork Desk to Kayako Classic we preserve all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Teamwork Desk to Kayako Classic

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Teamwork Desk to Kayako Classic work

  • Prepare

    Start off by preparing Agent profiles and all necessary custom fields in your new help desk. Now, get started on migrating your data from Teamwork Desk to Kayako Classic.

  • Fill out the form with necessary credentials to allow our data migration tool to fetch records from your current help desk.

  • Connect Kayako Classic

    Repeat the same action to connect our service with the new help desk and thus make it possible to import the records.

  • Choose objects

    Choose the data you want to migrate and set the ticket fields mapping, so the records could be transferred based upon your preferences

  • Migrate limited amount of data

    Test out our Free Demo Migration to see how the records migrate. You will be able to view 20 tickets in your new help desk in a few minutes!

  • Migrate to Kayako Classic everything

    Once everything's tested, choose a quiet time with the minimal load on the support department and start migrating from Teamwork Desk to Kayako Classic.

Your data is in good hands

We take the protection of your data seriously, so we use, as well as develop our own, best practices and strategies to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied buyers

Migrate the data all by yourself

See yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a specialist run your Kayako Classic import

Our staff would be more than happy to run a personalized migration in case you have specific demands.
Get a price estimation

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