Teamwork Desk to Jira Software
migration service

Smooth , no special expertise or coding required. A complete Teamwork Desk to Jira Software data migration software.

More details

Your best tool for Teamwork Desk to Jira Software data migration

No need to create a script, nor do you need a developer. Just perform your platform to platform migration in a couple of simple steps.
Save on resources
Skip the platform analysis and code development processes. Just decide on what data you need to migrate and set off with the transition when comfortable.
Effortless migration
No special knowledge or skill needed. Just choose what data will go to the new platform and enjoy the miracle happening.
Record completion
Migrate your help desk info in full to make sure that no ticket is missing vital customer service information.
Automated migration

Worried that you’ll need special skills to move your info? Don’t be as we ensured that our tool interface simple to use as possible.

Link the platforms, pick records, click ok, and you’re done!

Intact connections

Starting from the ticket requester to every comment author, your entire database will keep their prior connections maintained.

You don’t have to worry that a part of the info will be missing and service quality will decrease. Everything will be waiting for you how you expected.

Data safety is priority

Information is everything which is why we designed a system that will keep your data untouched.

Neither sophisticated electronic attacks nor physical disasters will impact your data in any way.

Record mapping

Select records that will be moved by using our built-in data viewer.

From contacts to tickets to knowledge base solutions, it will be possible to select anything you might ever need.

Simple & effective

In just a couple of clicks it will be possible to select the data arrangement, when it starts, and how.

Our software took user experience as an essential factor and ensured that you will be able to use the system to its fullest.

Great service first

Apart from producing great customer service, we always want to develop our customer service.

As a team, we want you to enjoy best possible service, which is why we are continuously making great strides to increase the general experience.


Reasons to use Help Desk Migration to switch from Teamwork Desk to Jira Software

Castle gates

Strong security of your records

The migration is done over a secure connection, and all your credentials will automatically be deleted after you complete the data migration.

Next

Intuitive data migration wizard

With Help Desk Migration it really is easy to move your customer service to a new helpdesk without involving the IT department

Next

Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard and even custom fields , thus letting you ensure that the records end up in the right places in Jira Software.

Next

When migrating your data from Teamwork Desk to Jira Software we maintain all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.

Next

Relations illustration

What you may migrate from Teamwork Desk to Jira Software

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Teamwork Desk to Jira Software work

  • Prepare

    Start with creating Agent profiles and all essential custom fields in your new help desk. Now, get started on migrating your data from Teamwork Desk to Jira Software.

  • Fill in the form with required credentials to make it possible for our data migration tool to retrieve records from your current help desk.

  • Connect Jira Software

    Do the same action to integrate our service with the new help desk and thus make it possible to import the information.

  • Select objects

    Select the information you need to migrate and set the ticket fields mapping, so the records could be transferred based upon your preferences

  • Migrate limited amount of data

    Try out our Free Demo Migration to check how the data migrate. You will be able to view 20 tickets in the new help desk in a few minutes!

  • Migrate to Jira Software everything

    Once everything's tested, determine a quiet time with the minimal load on the support department and begin migrating from Teamwork Desk to Jira Software.

Your data is in good hands

We take the protection of your data seriously, so we utilize, as well as develop our own, best practices and methods to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied clients

Migrate the data automatically

See for yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a specialist run your Jira Software import

Our staff would be more than happy to run a custom migration in case you have particular demands.
Get a price estimation

Blog Articles You Might Find Useful

How Much Time Does Data Migration Take?

It’s a fact: sooner or later successful businesses grow and it means drastic changes in the workload organization. It’s connected with the growth of their…

Help Desk Migration: Perks and Challenges of Manual and Automated Ways

Data migration isn’t a piece of cake. Many businesses think of the help desk migration like about a dangerous journey, full of risks, long waits,…

How to Get Started with Your Help Desk Migration Project Plan

First-class customer service is that one thing on which the whole business depends. Business owners of both small companies and large enterprises pay attention to…

Book a Call
cancel
%s
— %s