Teamwork Desk to Hiver
migration service

Extremely easy , no special know how or coding required. A complete Teamwork Desk to Hiver data migration tool.

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The best Teamwork Desk to Hiver tool made for you

There’s no need to write a code, nor do you need a programming team. Just perform your platform to platform migration in a couple of easy steps.
Save on your time and money
Avoid the system analysis and tool development processes. Just choose customer info you need to migrate and start the transition immediately.
Effortless transition process
No special expertise needed. Just select what data will go to the new system and observe the miracle happening.
Data structure maintenance
Migrate your help desk info in full to make certain that no ticket is missing vital customer support details.
Automated tool

Worried that you’ll need special skills to move your customer service data? Worry not as we ensured that our tool user friendly as it can possibly be.

Connect the platforms, choose data, click ok, and the migration is ready!

Preserved connections

Starting from the ticket requester to every comment author, all you records will keep their prior connections maintained.

You don’t have to worry that some records will be lost and service quality will degrade. Everything will be waiting for you where you expected.

Data safety is paramount

You data is everything which is why we designed a method that will keep your customer records safe and sound.

Neither hackers will have access to your accounts nor physical disasters will impact your records in any way.

Data mapping

Pick data that will be moved by using our pre-installed data viewer.

From contacts to tickets to help center solutions, you will be able to pick just about everything you might actually need.

Efficient out-of-the-box solution

In just a couple of clicks it is possible to pick the data arrangement, when it goes, and in what order.

Our software considered user experience as an essential factor and made sure that it will be possible to use the system to its fullest.

Customer service first

Except providing great customer support services, we always aim to improve our customer service.

As a company, we want you to experience friendly and helpful service, which is why we are constantly making great strides to improve the general experience.


Why you should use Help Desk Migration to migrate data from Teamwork Desk to Hiver

Castle gates

Strong security of your records

The migration is conducted over a protected connection, and all your credentials will immediately be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is simple to migrate your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard and even custom fields , thus letting you make sure that the records end up being in the right destinations in Hiver.

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Maintained connectivity between object and people

When migrating your records from Teamwork Desk to Hiver we maintain all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Teamwork Desk to Hiver

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Teamwork Desk to Hiver work

  • Get ready

    Sign-up and go to our migration tool.

  • Select and link your Teamwork Desk support desk with HDM.

  • Grant access to your Hiver account.

  • Describe your requirements

    Let us understand precisely what elements of your migration you want to modify

  • Have your needs estimated

    We will research your application and get back to you with a cost and a scope of work.

  • Migrate from Teamwork Desk to Hiver all data

    Move all your customer service records in a single push.

Your data is in good hands

We take the privacy of your data seriously, so we apply, as well as develop our own, best practices and methods to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy clients

Migrate the records automatically

See for yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a pro perform your Hiver import

Our team would be more than happy to perform a personalized migration in case you have particular needs.
Get a price estimation

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