Teamwork Desk to Freshservice
migration serviceHelp Desk Migration partner of Freshservice

Effortless , no special know how or programming required. A complete Teamwork Desk to Freshservice data migration instrument.

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Your best tool for Teamwork Desk to Freshservice data migration

No need to write a code, nor do you need a programmer. Just perform your platform to platform migration in a couple of simple steps.
Save on resources
Avoid complex data audit and script development processes. Just decide on customer info you need to transfer and set off with the transition right away.
Effortless transition process
No special expertise required. Just pick what data will go to the new platform and observe the wonders happening.
Record structure maintenance
Migrate your help desk info in full to ensure that no ticket is missing vital customer service information.
Automated migration

Worried that you’ll have to use special skills to move your info? Don’t be as we made sure that our tool interface simple to use as possible.

Attach the help desks, select records, click ok, and the migration is ready!

Data maintenance

Your customer info comes complete and we mean it.

Every email, every ticket, and every little bit of info will reach the target filled with its attachments, contact connections, and interaction archive.

Robust protection

Your customer data is behind impenetrable walls. Not even all our team members have access to your credentials or other information.

You may be certain with HDM no hacker attacks will take place.

You control the process

Take complete control of your customer data with our internal data mapper. Select what goes where, set priorities, and even discard the things you don’t like, all within Migration Wizard.

Efficient out-of-the-box solution

In only a couple of clicks it will be possible to pick what goes where, when it starts, and how.

Our tech engineers considered customer experience as a priority and ensured that it will be possible to use the system to its fullest.

Customer priority

As a data import service supplier, we work to propose the best possible migration tool. Yet, our priority is customer support quality.

Proven by our many five-star user reviews on G2, we want you to have the enjoyable experience.


Reasons to use Help Desk Migration to migrate data from Teamwork Desk to Freshservice

Castle gates

Strong security of your records

The migration is done over a protected connection, and all your credentials will instantly be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's simple to transfer your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard and even custom fields , thus helping you to be sure that the records end up in the right places in Freshservice.

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Maintained association between object and people

When migrating your data from Teamwork Desk to Freshservice we maintain all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Teamwork Desk to Freshservice

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Teamwork Desk to Freshservice work

  • Prepare

    Start with setting up Agent profiles and all needed custom fields in your new help desk. Now, get started on migrating your data from Teamwork Desk to Freshservice.

  • Complete the form with requested credentials to permit our data migration tool to fetch information from your current help desk.

  • Repeat the same action to integrate our service with the new help desk and thereby make it possible to import the data.

  • Select objects

    Choose the records you need to migrate and set the ticket fields mapping, so the records could be moved according to your needs

  • Migrate small amount of data

    Test out our Free Demo Migration to check how the information migrate. You will be able to view 20 tickets in your new help desk in a few minutes!

  • Migrate to Freshservice all data

    When everything's validated, find a quiet time with the least load on the support team and begin migrating from Teamwork Desk to Freshservice.

Your data is in good hands

We take the security of your data seriously, so we apply, as well as develop our own, best practices and approaches to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied clients

Migrate the data automatically

See for yourself that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a professional perform your Freshservice import

Our staff would be more than happy to perform a customized migration in case you have particular demands.
Get a price estimation

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