Teamwork Desk to Dixa
migration service

Effortless , no special expertise or coding required. A complete Teamwork Desk to Dixa data migration instrument.

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Your best tool for Teamwork Desk to Dixa data migration

No need to create a script, nor do you need a programmer. Just perform your platform to platform switch in a couple of simple steps.
Save on resources
Skip the platform analysis and script development processes. Simply pick the records you need to move and start the transition immediately.
Simple migration
No tech knowledge or skill needed. Just pick what data will go to the target solution and see the magic happening.
Record completion
Move your help desk records in full to ensure that no ticket is missing essential customer service information.
Effortless process

No need to worry about coding or continuously watch each piece of info transferred.

Just attach your source and target, tick what you want to migrate and let the Migration Wizard do the remainder.

Data dependency

Your information comes unite and we mean it.

Every email, every ticket, and every customer profile will arrive filled with its attachments, contact connections, and interaction history.

Data protected

Your information is behind impenetrable walls. Not even all our staff members have access to your credentials or records.

You may be certain with HDM no hacker attacks are possible.

You’re in charge

Take complete control of your information with our internal data mapper. Pick what goes where, set priorities, and even discard the stuff you need, all within Migration Wizard.

Guided migration

If this is your first migration, don’t worry. Useful and simplified on-screen instructions will help you move your information accurately.

There’s no need to concern that you’ll be overwhelmed with a whole dictionary in tech jargon.

Customer priority

As a migration service provider, we work to offer the best possible migration tool. Nevertheless, our priority is customer service.

Proven by our many five-star reviews on G2, we want you to have the enjoyable experience.


Reasons to use Help Desk Migration to switch from Teamwork Desk to Dixa

Castle gates

Strong privacy of your information

The migration is completed by the machine over a secure connection, and all your credentials will instantly be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's easy to transfer your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard as well as custom fields , thus letting you be sure that the data end up in the right places in Dixa.

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When migrating your data from Teamwork Desk to Dixa we preserve all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Teamwork Desk to Dixa

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Teamwork Desk to Dixa work

  • Prepare

    Start off by setting up Agent profiles and all needed custom fields in the new help desk. Now, begin migrating your data from Teamwork Desk to Dixa.

  • Fill out the form with necessary credentials to allow our data migration tool to fetch data from your current help desk.

  • Connect Dixa

    Repeat the same action to connect our service with the new help desk and thereby make it possible to import the data.

  • Choose objects

    Choose the data you want to migrate and set the ticket fields mapping, so the records could be migrated based upon your preferences

  • Migrate small amount of data

    Try out our Free Demo Migration to see how the information migrate. You will be able to view 20 tickets in your new help desk in a few minutes!

  • Migrate to Dixa everything

    When everything's tested out, determine a quiet time with the minimal load on the support department and start migrating from Teamwork Desk to Dixa.

Your data is in good hands

We take the security of your data seriously, so we utilize, as well as develop our own, best practices and strategies to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied buyers

Migrate the data all by yourself

See yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a professional run your Dixa import

Our staff would be more than happy to run a customized migration in case you have specific requirements.
Get a price estimation

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