TeamSupport to Vision Helpdesk
migration service

Smooth , no special skill set or programming required. A complete TeamSupport to Vision Helpdesk data migration instrument.

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Your best tool for TeamSupport to Vision Helpdesk data migration

No need to write a code, nor do you need a programmer. Just set up your platform to platform migration in a couple of simple steps.
Save on resources
Avoid complex data audit and script development processes. Just decide on the records you need to move and set off with the transition immediately.
Easy transition process
No specific expertise required. Just pick what data will go to the new platform and see the magic happening.
Record structure maintenance
Transfer your help desk records in full to ensure that no ticket has lost critical customer service information.
Automated migration

Scared that you’ll have to use advanced skills to move your info? Don’t be as we made sure that our tool interface user friendly as it can possibly be.

Attach the help desks, select records, click ok, and you’re done!

Starting from the ticket requester to every comment author, your entire database will keep their previous data structure untouched.

You don’t have to worry that some data will be missing and service quality will degrade. Everything will arrive where you expected.

Data safety is priority

Information is key which is why we created a tool that will keep your information safe and sound.

Neither hackers will have access to your accounts nor physical disasters will impact your records in any way.

You control the process

Manage your customer data with our in-app data mapping solution. Choose what goes where, set priorities, and even discard the stuff you don’t like, all with our Migration Wizard.

Efficient out-of-the-box solution

In only a few clicks it will be possible to choose what goes where, when it starts, and in what order.

Our software considered customer experience as an essential factor and ensured that you will be able to to take the full advantage of the tool easily.

Customer service first

Outside of producing great customer service, we always aim to develop our customer service.

As a company, we want you to have the best possible service, which is why we are always putting so much effort to improve the general experience.


Reasons to use Help Desk Migration to migrate data from TeamSupport to Vision Helpdesk

Castle gates

Strong safety of your information

The migration is done over a protected connection, and all your credentials will instantly be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is simple to transfer your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard as well as custom fields , thus helping you to be sure that the records end up in the right places in Vision Helpdesk.

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When migrating your data from TeamSupport to Vision Helpdesk we preserve all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from TeamSupport to Vision Helpdesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from TeamSupport to Vision Helpdesk work

  • Prepare

    Register and go to our migration wizard.

  • Connect TeamSupport

    Select and connect your TeamSupport service desk with HDM.

  • Connect Vision Helpdesk

    Give access to your Vision Helpdesk account.

  • Describe your business needs

    Let us understand precisely what components of your migration you need to tweak

  • Get your preferences estimated

    We shall investigate your case and get back to you with a price range and a scope of work.

  • Migrate from TeamSupport to Vision Helpdesk all data

    Move all your customer service records in a single push.

Your data is in good hands

We take the protection of your data seriously, so we implement, as well as develop our own, best practices and approaches to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied buyers

Migrate the data all by yourself

See on your own that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a specialist perform your Vision Helpdesk import

Our staff would be more than happy to perform a customized migration if you have special demands.
Get a price estimation

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