TeamSupport to Trakdesk
migration service

Effortless , no special expertise or coding required. A complete TeamSupport to Trakdesk data migration tool.

More details

Your best tool for TeamSupport to Trakdesk data migration

No need to create a script, nor do you need a programming team. Just set up your platform to platform switch in a couple of simple steps.
Save on resources
Skip the platform analysis and tool development processes. Simply choose the records you need to migrate and set off with the transition immediately.
Simple migration
No tech knowledge or skill needed. Just select what data will go to the target system and see the miracle happening.
Record completion
Move your help desk records in full to make certain that no ticket has lost essential customer service details.
Automated migration

Scared that you’ll need advanced skills to migrate your info? Worry not as we ensured that our tool interface user friendly as it can possibly be.

Connect the help desks, choose data, click ok, and you’re done!

From sender information to phone number connection, all you records will keep their initial data structure maintained.

You don’t have to worry that a part of the info will be missing and service quality will decrease. Everything will be waiting for you how you left it.

Security is paramount

Information is key which is why we designed a method that will keep your data untouched.

Neither sophisticated electronic attacks nor physical disasters will affect your data anyhow.

Record mapping

Pick data that will be migrated by using our built-in data viewer.

From contacts to tickets to help center solutions, it will be possible to pick just about everything you might ever need.

Guided migration

If you are new to data migrations, there’s no need to be concerned. Helpful and simplified on-screen prompts will help you set up an accurate data import.

You don’t need to worry that you’ll be confused with terms and tech jargon.

Customer service first

Except providing great customer service, we always strive to improve our customer service.

As a team, we want you to enjoy best possible service, which is why we are continuously making great strides to increase the core experience.


Reasons to use Help Desk Migration to switch from TeamSupport to Trakdesk

Castle gates

Strong privacy of your information

The migration is done over a secure connection, and all your credentials will immediately be removed after you complete the data migration.

Next

Intuitive data migration wizard

With Help Desk Migration it's easy to migrate your customer care to a new helpdesk without involving the IT department

Next

Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard as well as custom fields , thus letting you make sure that the data end up in the right destinations in Trakdesk.

Next

Retained relation between object and people

When migrating your data from TeamSupport to Trakdesk we preserve all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

Next

Relations illustration

What you may migrate from TeamSupport to Trakdesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from TeamSupport to Trakdesk work

  • Prepare

    Register and go to our migration service.

  • Connect TeamSupport

    Choose and connect your TeamSupport support desk with HDM.

  • Give access to your Trakdesk account.

  • Outline your requirements

    Let us understand precisely what parts of your migration you want to tweak

  • Get your needs estimated

    We will analyze your case and send you with a price and a scope of tasks.

  • Migrate from TeamSupport to Trakdesk everything

    Move all your customer support information in a single push.

Your data is in good hands

We take the security of your data seriously, so we utilize, as well as develop our own, best practices and strategies to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied buyers

Migrate the data all by yourself

See yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a professional run your Trakdesk import

Our staff would be more than happy to run a personalized migration if you have specific needs.
Get a price estimation

Blog Articles You Might Find Useful

Top 5 Help Desk Features We Love. And You Should Too

No matter what industry you work in, you are bound to hear stuff such as, automation, tickets, knowledge base. All these seemingly insignificant things form…

Rules To Follow During A Data Migration

Now some of you might already know this but it goes without saying, data migration is a lengthy process that requires careful planning and execution.…

What is Data Migration? — A Comprehensive Guide To Transfers

You have migrated data before. Be it from your old cell phone to a smartphone. Be it automatically or manually, chances are you already have…

Book a Call
cancel
%s
— %s