TeamSupport to SupportBee
migration service

Smooth , no special expertise or programming required. A complete TeamSupport to SupportBee data migration tool.

More details

Your best tool for TeamSupport to SupportBee data migration

No need to create a script, nor do you need a developer. Just set up your platform to platform migration in a couple of easy steps.
Save on resources
Skip complex data audit and tool development processes. Just decide on what data you need to move and start the transition when comfortable.
Effortless migration
No special knowledge or skill required. Just select what data will go to the new platform and enjoy the magic happening.
Record completion
Migrate your help desk data in full to make sure that no ticket has lost essential customer support details.
Effortless process

You don’t have to bother about scripting or constantly control each record transferred.

Just attach your source and target, pick what you want to take to a new database and let the tool deal with the remainder.

Data dependency

Your customer info migrates complete , you can take our word.

Each email, every ticket, and every customer profile will arrive complete with its attachments, contact connections, and interaction history.

Data protected

Your customer data is safe and sound with us. Not even all our staff members can see your passwords or records.

You can rest assured that with HDM no hacker attacks are possible.

Record mapping

Select data that will be moved by using our pre-installed data viewer.

From contacts to tickets to help center solutions, you will be able to pick just about everything you might actually need.

Guided migration

If you are new to data migrations, there’s no need to be concerned. Helpful and simplified on-screen prompts will help you move your information accurately.

There’s no need to concern that you’ll be overwhelmed with terms and tech jargon.

Customer priority

As a migration service supplier, we aim to offer the most effective migration tool. However, our prime concern is customer service.

As evident by our many five-star reviews on G2, we want you to have the enjoyable experience.


Reasons to use Help Desk Migration to switch from TeamSupport to SupportBee

Castle gates

Strong security of your data

The migration is completed by the machine over a secure connection, and all your credentials will automatically be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is easy to move your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard and custom fields , thus helping you to make sure that the records end up being in the right destinations in SupportBee.

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Maintained relation between object and people

When migrating your data from TeamSupport to SupportBee we keep all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from TeamSupport to SupportBee

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from TeamSupport to SupportBee work

  • Prepare

    Start by creating Agent profiles and all necessary custom fields in your new help desk. Now, get started on migrating your data from TeamSupport to SupportBee.

  • Connect TeamSupport

    Fill out the form with necessary credentials to make it possible for our data migration tool to retrieve data from your current help desk.

  • Connect SupportBee

    Do the same action to integrate our service with the new help desk and thus make it possible to import the data.

  • Choose objects

    Select the information you need to migrate and set the ticket fields mapping, so the data could be transferred in line with your preferences

  • Migrate small amount of data

    Try our Free Demo Migration to see how the information migrate. You will be able to view 20 tickets in the new help desk in a few minutes!

  • Migrate to SupportBee all data

    When everything's tested out, choose a quiet time with the minimal load on the support department and start migrating from TeamSupport to SupportBee.

Your data is in good hands

We take the protection of your data seriously, so we utilize, as well as develop our own, best practices and approaches to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See for yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a specialist run your SupportBee import

Our staff would be more than happy to run a custom migration if you have specific demands.
Get a price estimation

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