TeamSupport to Paldesk
migration service

Trouble-free , no special knowledge or programming required. A complete TeamSupport to Paldesk data migration instrument.

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The best TeamSupport to Paldesk tool made for you

There’s no need to create a script, nor do you need a programmer. Just perform your platform to platform switch in a couple of easy steps.
Save on your time and money
Skip complex data audit and script development processes. Simply decide on the records you need to migrate and start the transition when comfortable.
Simple migration
No tech knowledge or skill required. Just pick what data will go to the target platform and see the miracle happening.
Data completion
Move your help desk records in full to ensure that no ticket is missing critical customer support details.
Simple and easy procedure

You don’t have to bother about coding or continuously control each piece of info moved.

Just link your source and target, choose what you need to take to a new database and allow the Migration Wizard do the rest for you.

Data dependency

Your customer data comes unite , you can take our word.

Each email, every ticket, and every user profile will arrive complete with its attachments, contact connections, and interaction history.

Data protected

Your customer data is behind thick walls. Not even all our employees can see your credentials or records.

You can be sure that with HDM no hacker attacks are possible.

You’re in control

Take complete control of your customer data with our internal data mapping solution. Pick what goes where, set priorities, and even ditch the stuff you need, all with our Migration Wizard.

Simple & effective

In only a couple of buttons to press it will be possible to choose what goes where, when it goes, and in what order.

Our developers considered user experience as a priority and ensured that it will be possible to to take the full advantage of the tool easily.

Customer service as priority

As a migration service supplier, we work to deliver the most effective migration tool. Nevertheless, our priority is customer service.

As evident by our many five-star reviews on G2, we want you to have the enjoyable experience.


Why you should use Help Desk Migration to switch from TeamSupport to Paldesk

Castle gates

Strong privacy of your information

The migration is conducted over a secure connection, and all your credentials will instantly be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is easy to transfer your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard as well as custom fields , thus helping you to be sure that the data end up being in the right destinations in Paldesk.

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Retained relation between object and people

When migrating your records from TeamSupport to Paldesk we preserve all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from TeamSupport to Paldesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from TeamSupport to Paldesk work

  • Get ready

    Register and go to our migration software.

  • Opt and link your TeamSupport support desk with HDM.

  • Connect Paldesk

    Grant access to your Paldesk account.

  • Outline your requirements

    Let us understand precisely what parts of your migration you need to fine-tune

  • Get your needs estimated

    We shall research your application and get back to you with a price range and a scope of tasks.

  • Migrate from TeamSupport to Paldesk everything

    Migrate all your customer support records in a single push.

Your data is in good hands

We take the safety of your data seriously, so we use, as well as develop our own, best practices and techniques to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy buyers

Migrate the records all by yourself

See yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let an expert run your Paldesk import

Our team would be more than happy to run a customized migration in case you have special demands.
Get a price estimation

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