TeamSupport to ngDesk
migration service

Effortless , no special knowledge or programming required. A complete TeamSupport to ngDesk data migration software.

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Your best tool for TeamSupport to ngDesk data migration

No need to create a script, nor do you need a programmer. Just perform your platform to platform migration in a couple of simple steps.
Save on resources
Skip complex data audit and code development processes. Just choose customer info you need to transfer and start the transition immediately.
Effortless migration
No special knowledge or skill required. Just choose what data will go to the new system and observe the wonders happening.
Record completion
Migrate your help desk records in full to ensure that no ticket is missing vital customer service details.
Simple and easy process

No need to worry about coding or continuously watch each piece of info moved.

Just link your source and target, pick what you need to migrate and allow the tool do the rest for you.

Data dependency

Your customer info comes complete and we mean it.

Each email, every ticket, and every little bit of info will arrive complete with its attachments, contact connections, and interaction archive.

Data protected

Your customer data is behind impenetrable walls. Not even all our team members have see your passwords or records.

You can be certain with HDM no hacker attacks are possible.

You’re in charge

Take complete control of your customer data with our in-app data mapping solution. Pick what goes where, set priorities, and even discard the stuff you need, all within Migration Wizard.

Simple & effective

In only a couple of clicks it is possible to pick the data arrangement, when it goes, and in what order.

Our tech engineers considered user experience as a priority and ensured that you will be able to to take the full advantage of the tool easily.

Customer priority

As a migration service supplier, we strive to propose the best possible migration tool. Yet, our prime concern is customer service.

As evident by our many five-star user reviews on G2, we want you to have the enjoyable experience.


Reasons to use Help Desk Migration to switch from TeamSupport to ngDesk

Castle gates

Strong security of your information

The migration is conducted over a secure connection, and all your credentials will instantly be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's easy to transfer your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard as well as custom fields , thus helping you to ensure that the records end up in the right destinations in ngDesk.

Next

When migrating your data from TeamSupport to ngDesk we preserve all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from TeamSupport to ngDesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from TeamSupport to ngDesk work

  • Prepare

    Register and go to our migration wizard.

  • Select and connect your TeamSupport support desk with HDM.

  • Grant access to your ngDesk account.

  • Clarify your needs

    Let us know exactly what parts of your migration you need to tweak

  • Get your needs estimated

    We'll analyze your application and send you with a cost and a scope of tasks.

  • Migrate from TeamSupport to ngDesk everything

    Migrate all your customer service records in a single push.

Your data is in good hands

We take the security of your data seriously, so we use, as well as develop our own, best practices and approaches to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied buyers

Migrate the data all by yourself

See for yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a professional run your ngDesk import

Our staff would be more than happy to run a customized migration in case you have particular needs.
Get a price estimation

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