TeamSupport to mhelpdesk
migration service

Trouble-free , no special know how or coding required. A complete TeamSupport to mhelpdesk data migration tool.

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The best TeamSupport to mhelpdesk tool made for you

There’s no need to write a code, nor do you need a programming team. Just set up your platform to platform migration in a couple of simple steps.
Save on your time and money
Avoid the system analysis and tool development processes. Just pick customer info you need to move and set off with the transition immediately.
Simple transition process
No tech expertise needed. Just select what data will go to the new solution and observe the magic happening.
Data structure maintenance
Move your help desk info in full to make certain that no ticket has lost vital customer service details.
Simple and easy process

You don’t have to bother about scripting or continuously watch each piece of info transferred.

Just attach both platforms, choose what you want to take to a new database and let the Migration Wizard do the rest for you.

From sender information to phone number connection, your entire database will keep their initial data structure maintained.

You don’t have to worry that a part of the records will be lost and service quality will decrease. Everything will arrive where you expected.

Security is priority

Information is key which is why we designed a system that will keep your customer records untouched.

Neither sophisticated electronic attacks nor physical disasters will impact your records in any way.

You control the process

Take complete control of your customer data with our in-app data mapping solution. Pick what goes where, set priorities, and even ditch the things you need, all within Migration Wizard.

Guided migration

If you are new to data migrations, don’t worry. Useful and simplified on-screen instructions will help you migrate your information accurately.

There’s no need to concern that you’ll be confused with a whole dictionary in tech jargon.

Customer service first

Outside of producing great customer service, we always want to improve our customer service.

As a team, we want you to experience friendly and helpful service, which is why we are continuously putting so much effort to enhance the general experience.


Why you should use Help Desk Migration to migrate data from TeamSupport to mhelpdesk

Castle gates

Strong privacy of your records

The migration is done over a protected connection, and all your credentials will immediately be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is simple to migrate your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard and even custom fields , thus letting you make sure that the records end up in the right destinations in mhelpdesk.

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When migrating your records from TeamSupport to mhelpdesk we maintain all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from TeamSupport to mhelpdesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from TeamSupport to mhelpdesk work

  • Get ready

    Sign-up and go to our migration tool.

  • Connect TeamSupport

    Pick and connect your TeamSupport support desk with HDM.

  • Give access to your mhelpdesk account.

  • Detail your business needs

    Let us understand precisely what aspects of your migration you need to adjust

  • Get your needs estimated

    We'll research your application and send you with a price range and a scope of work.

  • Migrate from TeamSupport to mhelpdesk all data

    Move all your customer service information in a single push.

Your data is in good hands

We take the safety of your data seriously, so we apply, as well as develop our own, best practices and methods to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy clients

Migrate the records automatically

See yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let an expert perform your mhelpdesk import

Our team would be more than happy to perform a personalized migration if you have particular requirements.
Get a price estimation

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