TeamSupport to Magento Mirasvit HelpDesk MX
migration service

Extremely easy , no special knowledge or programming required. A complete TeamSupport to Magento Mirasvit HelpDesk MX data migration software.

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The best TeamSupport to Magento Mirasvit HelpDesk MX tool made for you

There’s no need to create a script, nor do you need a developer. Just set up your platform to platform switch in a couple of simple steps.
Save on your time and money
Skip complex data audit and code development processes. Simply choose customer info you need to move and start the transition immediately.
Effortless migration
No special knowledge or skill required. Just choose what data will go to the target system and observe the magic happening.
Data completion
Migrate your help desk records in full to make sure that no ticket has lost vital customer service information.
Automated tool

Scared that you’ll have to use advanced skills to migrate your info? Don’t be as we made sure that our tool user friendly as it can possibly be.

Attach the platforms, choose data, click ok, and you’re done!

Preserved connections

From sender information to phone number connection, all you records will keep their previous data structure untouched.

You don’t have to worry that a part of the data will be missing and service quality will decrease. Everything will be waiting for you how you left it.

Security is paramount

Information is key which is why we created a tool that will keep your information untouched.

Neither sophisticated electronic attacks nor physical disasters will touch your data anyhow.

Record mapping

Select records that will be migrated by using our built-in data viewer.

From contacts to tickets to knowledge base articles, you will be able to pick just about everything you might actually need.

Simple & effective

In only a few buttons to press it is possible to pick what goes where, when it goes, and in what order.

Our developers considered user experience as a priority and made sure that you will be able to to take the full advantage of the tool easily.

Customer service first

Except providing great customer service, we always strive to develop our customer service.

As a team, we want you to have the best possible service, which is why we are continuously making great strides to increase the core experience.


Why you should use Help Desk Migration to switch from TeamSupport to Magento Mirasvit HelpDesk MX

Castle gates

Strong security of your information

The migration is performed over a secure connection, and all your credentials will automatically be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is easy to move your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard as well as custom fields , thus helping you to ensure that the data end up in the right places in Magento Mirasvit HelpDesk MX.

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Maintained relation between object and people

When migrating your records from TeamSupport to Magento Mirasvit HelpDesk MX we preserve all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from TeamSupport to Magento Mirasvit HelpDesk MX

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from TeamSupport to Magento Mirasvit HelpDesk MX work

  • Get ready

    Start off by creating Agent profiles and all essential custom fields in the new help desk. Now, begin the process of migrating your data from TeamSupport to Magento Mirasvit HelpDesk MX.

  • Fill out the form with required credentials to allow our data migration tool to access information from your current help desk.

  • Connect Magento Mirasvit HelpDesk MX

    Repeat the same action to connect our service with the new help desk and thus make it possible to import the records.

  • Select objects

    Select the records you need to migrate and set the ticket fields mapping, so the records could be migrated based upon your needs

  • Migrate limited amount of data

    Try out our Free Demo Migration to check how the information migrate. You will be able to view 20 tickets in the new help desk in a few minutes!

  • Migrate to Magento Mirasvit HelpDesk MX everything

    Once everything's tested out, choose a quiet time with the minimal load on the support staff and begin migrating from TeamSupport to Magento Mirasvit HelpDesk MX.

Your data is in good hands

We take the privacy of your data seriously, so we use, as well as develop our own, best practices and techniques to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy buyers

Migrate the records all by yourself

See for yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a pro run your Magento Mirasvit HelpDesk MX import

Our team would be more than happy to run a custom migration if you have particular needs.
Get a price estimation

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