TeamSupport to LiveHelpNow
migration service

Trouble-free , no special skill set or coding required. A complete TeamSupport to LiveHelpNow data migration software.

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The best TeamSupport to LiveHelpNow tool made for you

There’s no need to write a code, nor do you need a programmer. Just set up your platform to platform switch in a couple of simple steps.
Save on your time and money
Avoid the system analysis and code development processes. Simply decide on the records you need to migrate and set off with the transition when comfortable.
Effortless transition process
No special expertise needed. Just choose what data will go to the target platform and see the miracle happening.
Data structure maintenance
Migrate your help desk info in full to ensure that no ticket has lost vital customer service information.
Effortless procedure

No need to worry about scripting or continuously control each piece of info moved.

Just link both platforms, pick what you want to migrate and allow the Migration Wizard deal with the remainder.

Intact connections

From sender information to phone number connection, all you records will keep their initial data structure untouched.

You don’t have to worry that some records will be lost and service quality will degrade. Everything will arrive how you left it.

Security is paramount

You data is key which is why we created a method that will keep your customer records safe and sound.

Neither hackers will have access to your accounts nor physical disasters will affect your data anyhow.

You’re in control

Take complete control of your information with our internal data mapping solution. Choose what goes where, set priorities, and even discard the things you need, all with our Migration Wizard.

Step-by-step instructions

If this is your first migration, don’t worry. Useful and simplified on-screen instructions will help you set up an accurate data import.

You don’t need to worry that you’ll be confused with terms and tech jargon.

Great service first

Except providing great customer support services, we always aim to develop our customer service.

As a company, we want you to experience friendly and helpful service, which is why we are continuously putting so much effort to increase the core experience.


Why you should use Help Desk Migration to migrate data from TeamSupport to LiveHelpNow

Castle gates

Strong security of your records

The migration is performed over a protected connection, and all your credentials will instantly be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is simple to transfer your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard and even custom fields , thus letting you ensure that the data end up in the right places in LiveHelpNow.

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Maintained relation between object and people

When migrating your records from TeamSupport to LiveHelpNow we maintain all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from TeamSupport to LiveHelpNow

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from TeamSupport to LiveHelpNow work

  • Get ready

    Sign-up and go to our migration tool.

  • Connect TeamSupport

    Opt and connect your TeamSupport service desk with HDM.

  • Give access to your LiveHelpNow account.

  • Explain your needs

    Let us know exactly what aspects of your migration you wish to modify

  • Get your preferences estimated

    We will research your application and get back to you with a the overall cost and a scope of tasks.

  • Migrate from TeamSupport to LiveHelpNow everything

    Transfer all your customer support information in a single push.

Your data is in good hands

We take the safety of your data seriously, so we implement, as well as develop our own, best practices and methods to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy clients

Migrate the records automatically

See for yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let an expert perform your LiveHelpNow import

Our team would be more than happy to perform a customized migration if you have particular demands.
Get a price estimation

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