TeamSupport to Kayako Classic
migration service

Extremely easy , no special expertise or coding required. A complete TeamSupport to Kayako Classic data migration software.

More details

The best TeamSupport to Kayako Classic tool made for you

There’s no need to create a script, nor do you need a developer. Just perform your platform to platform migration in a couple of easy steps.
Save on your time and money
Skip the system analysis and code development processes. Just pick the records you need to move and set off with the transition immediately.
Easy migration
No specific knowledge or skill needed. Just choose what data will go to the new solution and see the magic happening.
Data completion
Transfer your help desk data in full to make sure that no ticket is missing essential customer support information.
Effortless process

You don’t have to bother about scripting or continuously control each piece of info transferred.

Just link your source and target, pick what you want to migrate and let the tool do the rest for you.

Data dependency

Your information comes complete , you can take our word.

Every email, every ticket, and every customer profile will reach the target complete with its attachments, contact connections, and interaction archive.

Data protected

Your information is behind thick walls. Not even all our staff members can access to your passwords or other information.

You can rest assured that with HDM no hacker attacks will take place.

You control the process

Take complete control of your information with our in-app data mapping solution. Pick what goes where, set priorities, and even ditch the things you need, all with our Migration Wizard.

Guided migration

If you are new to data migrations, don’t worry. Useful and insightful on-screen instructions will help you migrate your information accurately.

You don’t need to worry that you’ll be overwhelmed with terms and tech jargon.

Customer service as priority

As a migration service provider, we strive to offer the most effective migration tool. Nevertheless, our prime concern is customer support quality.

As evident by our many five-star user reviews on G2, we want you to have the enjoyable experience.


Why you should use Help Desk Migration to switch from TeamSupport to Kayako Classic

Castle gates

Strong safety of your data

The migration is carried out over a secure connection, and all your credentials will automatically be deleted after you complete the data migration.

Next

Automatic data migration wizard

With Help Desk Migration it certainly is easy to move your support service to a new helpdesk without involving the IT department

Next

Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard and custom fields , thus letting you ensure that the records end up being in the right places in Kayako Classic.

Next

Sustained association between object and people

When migrating your records from TeamSupport to Kayako Classic we keep all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.

Next

Relations illustration

What you may migrate from TeamSupport to Kayako Classic

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from TeamSupport to Kayako Classic work

  • Get ready

    Start by creating Agent profiles and all essential custom fields in your new help desk. Now, begin migrating your data from TeamSupport to Kayako Classic.

  • Fill out the form with requested credentials to allow our data migration tool to retrieve information from your current help desk.

  • Repeat the same action to connect our service with the new help desk and thus make it possible to import the data.

  • Choose objects

    Select the data you want to migrate and set the ticket fields mapping, so the data could be transferred in line with your needs

  • Migrate small amount of data

    Try our Free Demo Migration to see how the records migrate. You will be able to view 20 tickets in your new help desk in a few minutes!

  • Migrate to Kayako Classic everything

    Once everything's validated, find a quiet time with the least load on the support department and begin migrating from TeamSupport to Kayako Classic.

Your data is in good hands

We take the privacy of your data seriously, so we utilize, as well as develop our own, best practices and methods to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy customers

Migrate the records by yourself

See on your own that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a pro run your Kayako Classic import

Our team would be more than happy to run a custom migration in case you have specific requirements.
Get a price estimation

Blog Articles You Might Find Useful

A List of 10 Best Apps for Zendesk to Make Your Life Easier in 2021

The key to success in a customer-driven market is to create and maintain great relationships with customers. Zendesk can help you to do it at…

Outsource Data Migration or Not? — That Is the Question

We’ve been doing data migrations since 2016. Typically, companies tend to look for ways to outsource their data migration needs to someone who is more…

5 Steps to Realizing You Need to Migrate Your Help Desk

Help desk software has always been a valuable tool for any business aiming to maintain a high customer satisfaction rate. However, as the customer base…

Book a Call
cancel
%s
— %s