TeamSupport to HelpShift
migration service

Trouble-free , no special expertise or coding required. A complete TeamSupport to HelpShift data migration software.

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The best TeamSupport to HelpShift tool made for you

There’s no need to create a script, nor do you need a programming team. Just perform your platform to platform migration in a couple of easy steps.
Save on your time and money
Skip the system analysis and code development processes. Just choose customer info you need to transfer and start the transition when comfortable.
Simple migration
No tech knowledge or skill needed. Just choose what data will go to the new system and observe the wonders happening.
Data completion
Move your help desk data in full to make certain that no ticket is missing essential customer support details.
Simple and easy procedure

No need to worry about coding or continuously control each piece of info transferred.

Just link both platforms, pick what you need to migrate and allow the tool deal with the remainder.

Intact connections

Starting from the ticket requester to every comment author, your entire database will keep their initial connections intact.

You don’t have to worry that some records will be lost and service quality will degrade. Everything will arrive where you left it.

Data safety is priority

You data is everything which is why we developed a system that will keep your customer records safe and sound.

Neither hackers will have access to your accounts nor physical disasters will touch your records anyhow.

You’re in control

Manage your customer data with our internal data mapper. Select what goes where, set priorities, and even discard the stuff you need, all with our Migration Wizard.

Simple & effective

In just a couple of clicks it is possible to pick the data arrangement, when it goes, and how.

Our developers took user experience as an essential factor and ensured that it will be possible to use the system to its fullest.

Good service first

Outside of producing great customer support services, we always want to develop our customer service.

As a company, we want you to experience friendly and helpful service, which is why we are constantly putting so much effort to enhance the core experience.


Why you should use Help Desk Migration to switch from TeamSupport to HelpShift

Castle gates

Strong privacy of your data

The migration is carried out over a secure connection, and all your credentials will immediately be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is easy to migrate your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard and custom fields , thus letting you ensure that the records end up being in the right destinations in HelpShift.

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Retained connectivity between object and people

When migrating your records from TeamSupport to HelpShift we keep all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from TeamSupport to HelpShift

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from TeamSupport to HelpShift work

  • Get ready

    Start by preparing Agent profiles and all essential custom fields in your new help desk. Now, begin the process of migrating your data from TeamSupport to HelpShift.

  • Connect TeamSupport

    Complete the form with required credentials to make it possible for our data migration tool to access records from your current help desk.

  • Connect HelpShift

    Do the same action to integrate our service with the new help desk and thereby make it possible to import the information.

  • Select objects

    Choose the data you want to migrate and set the ticket fields mapping, so the data could be migrated in line with your needs

  • Migrate limited amount of data

    Try our Free Demo Migration to check how the data migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!

  • Migrate to HelpShift all data

    When everything's validated, determine a quiet time with the least load on the support staff and start migrating from TeamSupport to HelpShift.

Your data is in good hands

We take the safety of your data seriously, so we utilize, as well as develop our own, best practices and strategies to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy customers

Migrate the records by yourself

See yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let an expert run your HelpShift import

Our team would be more than happy to run a personalized migration in case you have specific needs.
Get a price estimation

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