TeamSupport to HelpDesk
migration serviceHelp Desk Migration partner of HelpDesk

Effortless , no special knowledge or programming required. A complete TeamSupport to HelpDesk data migration tool.

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Your best tool for TeamSupport to HelpDesk data migration

No need to create a script, nor do you need a developer. Just perform your platform to platform switch in a couple of simple steps.
Save on resources
Skip complex data audit and tool development processes. Simply pick the records you need to migrate and set off with the transition right away.
Easy migration
No specific knowledge or skill required. Just select what data will go to the target solution and see the miracle happening.
Record completion
Transfer your help desk data in full to make sure that no ticket is missing essential customer service information.
Automated migration

Afraid that you’ll have to use special skills to migrate your info? Don’t be as we made sure that our tool interface accessible as possible.

Connect the platforms, choose records, click ok, and you’re done!

Preserved connections

From sender information to phone number connection, your entire database will keep their initial connections untouched.

You don’t have to worry that some records will be missing and service quality will decrease. Everything will be waiting for you where you expected.

Security is priority

Information is everything which is why we created a method that will keep your customer records untouched.

Neither sophisticated electronic attacks nor physical disasters will impact your records in any way.

Record mapping

Select data that will be migrated by using our built-in data viewer.

From contacts to tickets to knowledge base articles, it will be possible to select anything you might actually need.

Guided migration

If this is your first migration, don’t worry. Helpful and simplified on-screen prompts will help you move your information accurately.

There’s no need to concern that you’ll be confused with a whole dictionary in tech jargon.

Good service first

Except producing great customer service, we always aim to improve our customer service.

As a company, we want you to experience best possible service, which is why we are continuously making great strides to increase the general experience.


Reasons to use Help Desk Migration to switch from TeamSupport to HelpDesk

Castle gates

Strong safety of your data

The migration is done over a secure connection, and all your credentials will automatically be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's easy to move your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard and custom fields , thus helping you to make sure that the data end up in the right places in HelpDesk.

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Sustained connection between object and people

When migrating your data from TeamSupport to HelpDesk we keep all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from TeamSupport to HelpDesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from TeamSupport to HelpDesk work

  • Prepare

    Start by creating Agent profiles and all necessary custom fields in the new help desk. Now, begin migrating your data from TeamSupport to HelpDesk.

  • Fill in the form with requested credentials to permit our data migration tool to access data from your current help desk.

  • Connect HelpDesk

    Repeat the same action to integrate our service with the new help desk and thus make it possible to import the data.

  • Choose objects

    Choose the data you need to migrate and set the ticket fields mapping, so the records could be transferred based upon your preferences

  • Migrate limited amount of data

    Try our Free Demo Migration to see how the information migrate. You will be able to view 20 tickets in the new help desk in a few minutes!

  • Migrate to HelpDesk all data

    When everything's tested out, choose a quiet time with the least load on the support team and begin migrating from TeamSupport to HelpDesk.

Your data is in good hands

We take the security of your data seriously, so we use, as well as develop our own, best practices and techniques to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See on your own that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a professional run your HelpDesk import

Our staff would be more than happy to run a custom migration in case you have specific requirements.
Get a price estimation

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