TeamSupport to bold360
migration service

Trouble-free , no special expertise or coding required. A complete TeamSupport to bold360 data migration tool.

More details

The best TeamSupport to bold360 tool made for you

There’s no need to create a script, nor do you need a programmer. Just set up your platform to platform migration in a couple of simple steps.
Save on your time and money
Skip the system analysis and tool development processes. Just pick what data you need to migrate and set off with the transition when comfortable.
Simple migration
No tech knowledge or skill needed. Just select what data will go to the new solution and enjoy the miracle happening.
Data completion
Move your help desk data in full to ensure that no ticket has lost vital customer service information.
Effortless procedure

No need to worry about coding or constantly watch each record transferred.

Just attach both platforms, choose what you need to migrate and allow the tool do the remainder.

From sender information to phone number connection, all you records will keep their prior data structure maintained.

You don’t have to worry that some records will be missing and service quality will decrease. Everything will be waiting for you where you expected.

Security is paramount

Information is key which is why we designed a tool that will keep your customer records intact.

Neither sophisticated electronic attacks nor physical disasters will touch your records in any way.

Record mapping

Choose data that will be moved by using our built-in data viewer.

From contacts to tickets to knowledge base solutions, it will be possible to pick anything you might actually need.

Simple & effective

In just a few clicks you will be able to select the data arrangement, when it starts, and in what order.

Our software considered customer experience as a priority and made sure that you will be able to to take the full advantage of the tool easily.

Customer service first

Apart from providing great customer service, we always aim to develop our customer service.

As a company, we want you to experience best possible service, which is why we are continuously making great strides to improve the general experience.


Why you should use Help Desk Migration to switch from TeamSupport to bold360

Castle gates

Strong privacy of your data

The migration is performed over a secure connection, and all your credentials will instantly be removed after you complete the data migration.

Next

Automatic data migration wizard

With Help Desk Migration it is easy to transfer your customer support to a new helpdesk without involving the IT department

Next

Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard and custom fields , thus letting you make sure that the records end up in the right places in bold360.

Next

When migrating your records from TeamSupport to bold360 we keep all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

Next

Relations illustration

What you may migrate from TeamSupport to bold360

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from TeamSupport to bold360 work

  • Get ready

    Sign up and go to our migration service.

  • Connect TeamSupport

    Pick and connect your TeamSupport service desk with HDM.

  • Give access to your bold360 account.

  • Detail your needs

    Let us understand precisely what parts of your migration you want to adjust

  • Get your needs estimated

    We shall research your case and send you with a the overall cost and a scope of work.

  • Migrate from TeamSupport to bold360 all data

    Transfer all your customer support records in a single push.

Your data is in good hands

We take the safety of your data seriously, so we utilize, as well as develop our own, best practices and strategies to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy customers

Migrate the records by yourself

See yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let an expert run your bold360 import

Our team would be more than happy to run a customized migration if you have particular requirements.
Get a price estimation

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