TeamSupport to Amazon Redshift
migration service

Smooth , no special expertise or coding required. A complete TeamSupport to Amazon Redshift data migration tool.

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Your best tool for TeamSupport to Amazon Redshift data migration

No need to create a script, nor do you need a developer. Just set up your platform to platform switch in a couple of simple steps.
Save on resources
Skip the platform analysis and tool development processes. Simply decide on customer info you need to migrate and start the transition immediately.
Simple migration
No tech knowledge or skill needed. Just select what data will go to the target platform and observe the miracle happening.
Record completion
Move your help desk info in full to make sure that no ticket has lost vital customer service details.
Simple and easy process

You don’t have to bother about coding or continuously control each record moved.

Just attach your source and target, tick what you need to take to a new database and let the Migration Wizard do the rest for you.

Data dependency

Your information migrates unite and we mean it.

Each email, every ticket, and every user profile will arrive complete with its attachments, contact connections, and interaction history.

Data protected

Your information is safe and sound with us. Not even all our team members have see your passwords or records.

You can rest assured that with HDM no data breaches are possible.

Record mapping

Select data that will be migrated by using our built-in data viewer.

From contacts to tickets to help center solutions, you will be able to pick just about everything you might ever need.

Simple & effective

In just a few buttons to press it will be possible to pick the data arrangement, when it goes, and in what order.

Our software took user experience as a priority and made sure that it will be possible to use the system to its fullest.

Customer priority

As a migration service provider, we aim to propose the best possible migration tool. Yet, our prime concern is customer service.

As evident by our many five-star reviews on G2, we want you to have the best possible experience.


Reasons to use Help Desk Migration to switch from TeamSupport to Amazon Redshift

Castle gates

Strong privacy of your records

The migration is completed by the machine over a secure connection, and all your credentials will automatically be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is easy to move your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard and even custom fields , thus letting you make sure that the data end up in the right destinations in Amazon Redshift.

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Retained relation between object and people

When migrating your data from TeamSupport to Amazon Redshift we maintain all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from TeamSupport to Amazon Redshift

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from TeamSupport to Amazon Redshift work

  • Prepare

    Sign-up and go to our migration tool.

  • Connect TeamSupport

    Choose and connect your TeamSupport support desk with HDM.

  • Grant access to your Amazon Redshift account.

  • Describe your needs

    Let us know exactly what parts of your migration you want to modify

  • Have your preferences estimated

    We'll analyze your application and get back to you with a total price and a scope of tasks.

  • Migrate from TeamSupport to Amazon Redshift all data

    Move all your customer service records in a single push.

Your data is in good hands

We take the protection of your data seriously, so we utilize, as well as develop our own, best practices and methods to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied clients

Migrate the data automatically

See yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a specialist run your Amazon Redshift import

Our staff would be more than happy to run a custom migration if you have particular demands.
Get a price estimation

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