TeamDynamix import
in a few clicks

Without devs, timelack and hustle. With step-by-step TeamDynamix import setup form.

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TeamDynamix import tool you’ve been looking for

Now, there’s no need to worry about any help desk import troubles. Full platform to platform migration with HDM swift and effortless.
Save time & money
Affordable process cost, a swift import to the new help desk, and no need to create the migration script. All with HDM.
Simple migration course
Just prepare your information for the import beforehand and start moving your data. It’s not necessary to fiddle with anything.
Key data with you
Regardless of your reasons, import your old data to the new tool to keep the track of customers easier.
Autonomous import services

Why spend time transferring records by hand when a machine can do it?

Our importing system will deliver every piece of info so you don’t need to.

Maintained data structure

Using HDM, you don’t have to be concerned that all your migrated ticket data will migrate with mixed up structure.

Whether it is sender info or customer details, all of this is considered during the process.

Your info is secure

When you provide your passwords to our system, you can trust us.

Only authorized employees that directly work with your migration will be able to access to your accounts and customer info.

All the records is shielded by the data encryption systems to prevent any risks.

Data mapping

Choose what piece of info comes to your new help desk yourself.

While managing the migration setup, you can check what records will cut and what to take with you.

Ease of use

The whole process was deliberately created to let users to run the migration themselves.

It’s not necessary to have programming skills or proprietary knowledge, just follow the shown prompts.

Our customers are priority

One of the main priorities of our team is to make a service that we would like to experience ourselves. Even though G2 recognized our customer care, we develop continuously.

Why import data to TeamDynamix using Help Desk Migration?

Castle gates

Security first

We don't share any of your information with third parties, and moreover meticulously protect it, so nothing gets lost or stolen.


User-friendly wizard to setup import

Our service was built to provide you with a user-friendly data migration tool that helps to get the work done seamlessly.


Wizard window
Mapping fields window

Alternative and powerful field mapping

Only Help Desk Migration make it easier to automatically transfer custom fields, as well as map their location.


Preserved relations between objects and people

All tickets will be imported to TeamDynamix with their respective agents, contacts, and attachments, as a result, saving the history of customers' requests.


Relations illustration

Objects you may import to TeamDynamix

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

Import data to TeamDynamix in six simple steps

  • Prepare

    In the new help desk, set up profiles for your agents and custom ticket fields. Once done, go to Migration Wizard and start the TeamDynamix import.

  • Link source Help Desk

    Choose your current help desk from the catalogue and complete the form to let our migration tool retrieve the data.

  • Connect TeamDynamix

    After you have selected your data source, connect our service with your TeamDynamix to permit the import.

  • Select objects

    Choose the information that you need to migrate and specify the mapping of ticket fields, both standard, and custom.

  • Import limited amount of data

    Perform a cost-free demo to find out how your migration to TeamDynamix will look like and verify that the data translates properly.

  • Import to TeamDynamix all data

    After everything's checked, pick a good time when the majority of your clients are offline and begin the Full Data Migration.

We keep all data safe

We take safety very seriously and have developed an in-depth set of practices, technologies, and policies to help ensure that your data is secure.

Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Voice of the buyers

TeamDynamix import in a few clicks

Automatically. Securely. Quickly

Proceed to Free Migration

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