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Talkus to SmarterTrack
migration service

Smooth , no special expertise or coding required. A complete Talkus to SmarterTrack data migration software.

More details

Your best tool for Talkus to SmarterTrack data migration

No need to create a script, nor do you need a programming team. Just set up your platform to platform switch in a couple of easy steps.
Save on resources
Skip the platform analysis and code development processes. Simply choose customer info you need to move and start the transition immediately.
Effortless migration
No special knowledge or skill needed. Just choose what data will go to the target system and observe the magic happening.
Record completion
Migrate your help desk records in full to make certain that no ticket has lost vital customer support details.
Simple and easy procedure

No need to worry about coding or constantly control each piece of info transferred.

Just attach your source and target, tick what you need to migrate and allow the system deal with the remainder.

Data dependency

Your information migrates unite , you can take our word.

Each email, every ticket, and every customer profile will arrive filled with its attachments, contact connections, and interaction history.

Data protected

Your information is safe and sound with us. Not even all our team members can see your passwords or records.

You may rest assured that with HDM no hacker attacks will take place.

You control the process

Manage your information with our in-app data mapper. Select what goes where, set priorities, and even discard the stuff you don’t like, all with our Migration Wizard.

Simple & effective

In just a few buttons to press it is possible to pick the data arrangement, when it goes, and how.

Our software considered customer experience as an essential factor and made sure that you will be able to use the system to its fullest.

Customer priority

As a migration service provider, we strive to propose the most effective migration tool. Yet, our prime concern is customer service.

Proven by our many five-star reviews on G2, we want you to have the enjoyable experience.


Reasons to use Help Desk Migration to switch from Talkus to SmarterTrack

Castle gates

Strong security of your information

The migration is completed by the machine over a secure connection, and all your credentials will immediately be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is easy to migrate your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard as well as custom fields , thus letting you ensure that the data end up being in the right destinations in SmarterTrack.

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Maintained connectivity between object and people

When migrating your data from Talkus to SmarterTrack we preserve all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from Talkus to SmarterTrack

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from Talkus to SmarterTrack work

  • Prepare

    Start off by preparing Agent profiles and all essential custom fields in the new help desk. Now, begin the process of migrating your data from Talkus to SmarterTrack.

  • Connect Talkus

    Fill out the form with required credentials to allow our data migration tool to retrieve records from your current help desk.

  • Do the same action to connect our service with the new help desk and thus make it possible to import the information.

  • Select objects

    Choose the records you need to migrate and set the ticket fields mapping, so the data could be migrated in line with your preferences

  • Migrate small amount of data

    Try out our Free Demo Migration to check how the information migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!

  • Migrate to SmarterTrack all data

    When everything's tested, determine a quiet time with the least load on the support department and begin migrating from Talkus to SmarterTrack.

Your data is in good hands

We take the protection of your data seriously, so we utilize, as well as develop our own, best practices and strategies to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied buyers

Migrate the data all by yourself

See for yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a specialist run your SmarterTrack import

Our staff would be more than happy to run a personalized migration if you have particular needs.
Get a price estimation

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