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Talkus to SolarWinds Service Desk (Samanage)
migration service

Trouble-free , no special knowledge or coding required. A complete Talkus to SolarWinds Service Desk (Samanage) data migration software.

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The best Talkus to SolarWinds Service Desk (Samanage) tool made for you

There’s no need to create a script, nor do you need a developer. Just set up your platform to platform migration in a couple of simple steps.
Save on your time and money
Skip the system analysis and code development processes. Just pick customer info you need to transfer and set off with the transition when comfortable.
Simple migration
No tech knowledge or skill needed. Just choose what data will go to the new solution and observe the wonders happening.
Data completion
Move your help desk records in full to make sure that no ticket has lost vital customer service information.
Automated tool

Scared that you’ll need advanced skills to move your info? Don’t be as we made sure that our tool interface user friendly as possible.

Attach the help desks, pick data, click ok, and you’re done!

Data dependency

Your information migrates complete and we mean it.

Every email, every ticket, and every little bit of info will reach the target complete with its attachments, contact connections, and interaction archive.

Data protected

Your information is safe and sound with us. Not even all our team members have access to your credentials or other information.

You can rest assured that with HDM no hacker attacks will take place.

Record mapping

Select records that will be moved by using our built-in data viewer.

From contacts to tickets to knowledge base articles, it will be possible to pick anything you might actually need.

Simple & effective

In just a few clicks you will be able to pick what goes where, when it starts, and in what order.

Our software considered customer experience as an essential factor and made sure that you will be able to use the system to its fullest.

Customer service as priority

As a migration service provider, we strive to propose the best possible migration tool. Yet, our priority is customer support quality.

As evident by our many five-star user reviews on G2, we want you to have the enjoyable experience.


Why you should use Help Desk Migration to switch from Talkus to SolarWinds Service Desk (Samanage)

Castle gates

Strong privacy of your information

The migration is done over a secure connection, and all your credentials will automatically be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is easy to move your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard as well as custom fields , thus letting you ensure that the records end up in the right places in SolarWinds Service Desk (Samanage).

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Retained relation between object and people

When migrating your records from Talkus to SolarWinds Service Desk (Samanage) we preserve all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Talkus to SolarWinds Service Desk (Samanage)

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Talkus to SolarWinds Service Desk (Samanage) work

  • Get ready

    Start off by creating Agent profiles and all essential custom fields in your new help desk. Now, begin migrating your data from Talkus to SolarWinds Service Desk (Samanage).

  • Complete the form with necessary credentials to make it possible for our data migration tool to retrieve information from your current help desk.

  • Do the same action to connect our service with the new help desk and thus make it possible to import the data.

  • Choose objects

    Choose the data you want to migrate and set the ticket fields mapping, so the data could be transferred based upon your needs

  • Migrate small amount of data

    Try our Free Demo Migration to check how the data migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!

  • Migrate to SolarWinds Service Desk (Samanage) everything

    Once everything's tested, find a quiet time with the least load on the support team and start migrating from Talkus to SolarWinds Service Desk (Samanage).

Your data is in good hands

We take the safety of your data seriously, so we use, as well as develop our own, best practices and methods to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy buyers

Migrate the records all by yourself

See yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let an expert run your SolarWinds Service Desk (Samanage) import

Our team would be more than happy to run a custom migration if you have particular requirements.
Get a price estimation

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