96% of users recommend Help Desk Migration Service. Learn why in our brand new G2 Report.

Talkus to Planio
migration service

Trouble-free , no special knowledge or coding required. A complete Talkus to Planio data migration instrument.

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Risk-free and Reputable
Your passwords along with records are safe with us and will be used for import only.
Effective and Easy
Help Desk Migration does not require any specialized skills or knowledge to get started with the migration.
Optimal & Precise
We've considered all significant peculiarities of different helpdesks to let you accurately and efficiently migrate massive volumes of information

Why you should use Help Desk Migration to switch from Talkus to Planio

Strong privacy of your records

The migration is conducted over a secure connection, and all your credentials will instantly be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is easy to transfer your support service to a new helpdesk without involving the IT department

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Excellent data mapping

Our system allows mapping standard and even custom fields , thus letting you be sure that the data end up being in the right destinations in Planio.

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Retained association between object and people

When migrating your records from Talkus to Planio we maintain all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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What you may migrate from Talkus to Planio

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
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96% of users recommend our service

High Performer, Best Support
and seven more badges
from G2 in 2020 Report

Learn more

In what way does data migration from Talkus to Planio work

  • Get ready

    Sign-up and go to our migration tool.

  • Choose and link your Talkus support desk with HDM.

  • Give access to your Planio account.

  • Express your requirements

    Let us know what elements of your migration you wish to fine-tune

  • Get your preferences estimated

    We'll analyze your application and get back to you with a total price and a scope of tasks.

  • Migrate from Talkus to Planio everything

    Move all your customer support information in a single push.

Your data is in good hands

We take the safety of your data seriously, so we use, as well as develop our own, best practices and methods to protect it.


Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

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Have any questions?

Hear from our happy clients

Migrate the records automatically

See yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let an expert run your Planio import

Our team would be more than happy to run a customized migration in case you have particular requirements.
Get a price estimation
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