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Talkus to LiveChat
migration service

Trouble-free , no special skill set or programming required. A complete Talkus to LiveChat data migration tool.

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The best Talkus to LiveChat tool made for you

There’s no need to write a code, nor do you need a programming team. Just perform your platform to platform migration in a couple of simple steps.
Save on your time and money
Avoid complex data audit and tool development processes. Just decide on the records you need to migrate and start the transition when comfortable.
Easy transition process
No specific expertise required. Just select what data will go to the new platform and see the miracle happening.
Data structure maintenance
Transfer your help desk data in full to make certain that no ticket is missing critical customer service details.
Easy procedure

No need to worry about coding or constantly watch each piece of info moved.

Just link both platforms, tick what you want to migrate and allow the Migration Wizard deal with the remainder.

Preserved connections

From sender information to phone number connection, your entire database will keep their initial connections maintained.

You don’t have to worry that some records will be missing and service quality will decrease. Everything will arrive how you left it.

Security is priority

Information is everything which is why we designed a tool that will keep your customer records untouched.

Neither sophisticated electronic attacks nor physical disasters will impact your data anyhow.

You’re in control

Take complete control of your customer data with our in-app data mapper. Pick what goes where, set priorities, and even discard the stuff you don’t like, all within Migration Wizard.

Step-by-step instructions

If this is your first migration, don’t worry. Helpful and intuitive on-screen instructions will help you set up an accurate data import.

You don’t need to worry that you’ll be confused with a whole dictionary in tech jargon.

Customer service first

Outside of producing great customer service, we always strive to develop our customer service.

As a company, we want you to experience best possible service, which is why we are constantly putting so much effort to increase the core experience.


Why you should use Help Desk Migration to migrate data from Talkus to LiveChat

Castle gates

Strong safety of your data

The migration is carried out over a protected connection, and all your credentials will immediately be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is simple to migrate your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard and custom fields , thus helping you to make sure that the records end up in the right destinations in LiveChat.

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Sustained connection between object and people

When migrating your records from Talkus to LiveChat we keep all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from Talkus to LiveChat

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from Talkus to LiveChat work

  • Get ready

    Start by preparing Agent profiles and all necessary custom fields in your new help desk. Now, get started on migrating your data from Talkus to LiveChat.

  • Connect Talkus

    Fill in the form with necessary credentials to make it possible for our data migration tool to retrieve information from your current help desk.

  • Connect LiveChat

    Repeat the same action to integrate our service with the new help desk and thus make it possible to import the records.

  • Select objects

    Choose the data you need to migrate and set the ticket fields mapping, so the records could be transferred based upon your needs

  • Migrate limited amount of data

    Try out our Free Demo Migration to see how the data migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!

  • Migrate to LiveChat all data

    When everything's tested, find a quiet time with the minimal load on the support team and begin migrating from Talkus to LiveChat.

Your data is in good hands

We take the safety of your data seriously, so we implement, as well as develop our own, best practices and approaches to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy customers

Migrate the records by yourself

See on your own that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let an expert perform your LiveChat import

Our team would be more than happy to perform a personalized migration in case you have special demands.
Get a price estimation

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