SysAid to Vision Helpdesk
migration service

Smooth , no special expertise or programming required. A complete SysAid to Vision Helpdesk data migration instrument.

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Your best tool for SysAid to Vision Helpdesk data migration

No need to create a script, nor do you need a developer. Just set up your platform to platform migration in a couple of simple steps.
Save on resources
Skip complex data audit and script development processes. Just pick what data you need to migrate and start the transition immediately.
Simple migration
No tech knowledge or skill required. Just pick what data will go to the new solution and enjoy the miracle happening.
Record completion
Move your help desk info in full to make sure that no ticket has lost critical customer service information.
Automated migration

Worried that you’ll have to use advanced skills to move your info? Don’t be as we ensured that our tool simple to use as possible.

Link the help desks, choose data, click ok, and you’re done!

From sender information to phone number connection, all you records will keep their initial data structure maintained.

You don’t have to worry that some records will be lost and service quality will decrease. Everything will be waiting for you where you left it.

Security is paramount

Information is key which is why we designed a tool that will keep your customer records intact.

Neither sophisticated electronic attacks nor physical disasters will affect your records anyhow.

Record mapping

Select information that will be moved by using our built-in data viewer.

From contacts to tickets to knowledge base solutions, you will be able to select anything you might ever need.

Step-by-step instructions

If this is your first migration, don’t worry. Useful and intuitive on-screen prompts will help you move your information accurately.

You don’t need to worry that you’ll be confused with terms and tech jargon.

Great service first

Except providing great customer service, we always strive to develop our customer service.

As a company, we want you to experience friendly and helpful service, which is why we are constantly making great strides to improve the core experience.


Reasons to use Help Desk Migration to switch from SysAid to Vision Helpdesk

Castle gates

Strong privacy of your records

The migration is completed by the machine over a secure connection, and all your credentials will automatically be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is easy to move your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard and even custom fields , thus helping you to be sure that the records end up in the right places in Vision Helpdesk.

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Retained connection between object and people

When migrating your data from SysAid to Vision Helpdesk we maintain all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from SysAid to Vision Helpdesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from SysAid to Vision Helpdesk work

  • Prepare

    Sign-up and go to our migration software.

  • Connect SysAid

    Pick and connect your SysAid service desk with HDM.

  • Grant the right to access your Vision Helpdesk account.

  • Express your needs

    Let us know exactly what parts of your migration you wish to adjust

  • Get your needs estimated

    We shall research your application and send you with a total price and a scope of work.

  • Migrate from SysAid to Vision Helpdesk everything

    Transfer all your customer support information in a single push.

Your data is in good hands

We take the protection of your data seriously, so we utilize, as well as develop our own, best practices and techniques to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied clients

Migrate the data automatically

See yourself that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a specialist run your Vision Helpdesk import

Our staff would be more than happy to run a custom migration if you have special requirements.
Get a price estimation

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