SysAid to RSTickets!Pro
migration service

Smooth , no special know how or programming required. A complete SysAid to RSTickets!Pro data migration tool.

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Your best tool for SysAid to RSTickets!Pro data migration

No need to write a code, nor do you need a programmer. Just perform your platform to platform switch in a couple of simple steps.
Save on resources
Avoid complex data audit and tool development processes. Simply decide on the records you need to transfer and start the transition right away.
Effortless transition process
No special expertise required. Just select what data will go to the target platform and see the wonders happening.
Record structure maintenance
Migrate your help desk records in full to ensure that no ticket is missing essential customer service information.
Automated migration

Scared that you’ll have to use special skills to migrate your info? Don’t be as we ensured that our tool is as easy to use as it can possibly be.

Connect the help desks, select records, click ok, and you’re done!

Data maintenance

Your customer info comes unite and we mean it.

Every email, every ticket, and every little bit of info will arrive complete with its attachments, contact connections, and interaction history.

Robust protection

Your customer data is behind impenetrable walls. Not even all our staff members have access to your passwords or records.

You can be sure that with HDM no data breaches will take place.

Data mapping

Choose data that will be migrated by using our built-in data viewer.

From contacts to tickets to knowledge base solutions, you will be able to pick just about everything you might ever need.

Efficient out-of-the-box solution

In only a couple of buttons to press it will be possible to choose the data arrangement, when it goes, and in what order.

Our developers took customer experience as an essential factor and ensured that you will be able to to take the full advantage of the tool easily.

Customer priority

As a data import service supplier, we aim to offer the best possible migration tool. Nevertheless, our prime concern is customer service.

As evident by our many five-star reviews on G2, we want you to have the best possible experience.


Reasons to use Help Desk Migration to migrate data from SysAid to RSTickets!Pro

Castle gates

Strong security of your information

The migration is completed by the machine over a protected connection, and all your credentials will instantly be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is simple to transfer your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard as well as custom fields , thus helping you to make sure that the data end up in the right places in RSTickets!Pro.

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Maintained connectivity between object and people

When migrating your data from SysAid to RSTickets!Pro we preserve all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from SysAid to RSTickets!Pro

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from SysAid to RSTickets!Pro work

  • Prepare

    Register and go to our migration software.

  • Choose and connect your SysAid service desk with HDM.

  • Grant access to your RSTickets!Pro account.

  • Outline your requirements

    Let us understand precisely what components of your migration you would like to tweak

  • Get your requirements estimated

    We'll research your case and get back to you with a the overall cost and a scope of work.

  • Migrate from SysAid to RSTickets!Pro all data

    Migrate all your customer support records in a single push.

Your data is in good hands

We take the protection of your data seriously, so we apply, as well as develop our own, best practices and techniques to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied buyers

Migrate the data all by yourself

See for yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a specialist perform your RSTickets!Pro import

Our staff would be more than happy to perform a customized migration in case you have specific demands.
Get a price estimation

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