SysAid to Requestor
migration service

Smooth , no special skill set or coding required. A complete SysAid to Requestor data migration instrument.

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Your best tool for SysAid to Requestor data migration

No need to write a code, nor do you need a programming team. Just set up your platform to platform migration in a couple of easy steps.
Save on resources
Avoid the platform analysis and script development processes. Just pick what data you need to transfer and start the transition when comfortable.
Simple transition process
No tech expertise needed. Just pick what data will go to the new solution and enjoy the wonders happening.
Record structure maintenance
Move your help desk data in full to make certain that no ticket has lost essential customer support information.
Effortless process

No need to worry about scripting or constantly watch each record moved.

Just link both platforms, pick what you want to migrate and allow the tool do the rest for you.

Preserved connections

Starting from the ticket requester to every comment author, your entire database will keep their initial data structure maintained.

You don’t have to worry that some info will be missing and service quality will decrease. Everything will be waiting for you how you left it.

Data safety is priority

You data is key which is why we designed a tool that will keep your data untouched.

Neither sophisticated electronic attacks nor physical disasters will affect your data anyhow.

Data mapping

Pick information that will be moved by using our pre-installed data viewer.

From contacts to tickets to knowledge base articles, you will be able to select anything you might actually need.

Guided migration

If this is your first migration, there’s no need to be concerned. Helpful and simplified on-screen prompts will help you set up an accurate data import.

You don’t need to worry that you’ll be confused with terms and tech jargon.

Customer service first

Apart from producing great customer support services, we always aim to improve our customer service.

As a company, we want you to enjoy best possible service, which is why we are continuously making great strides to enhance the core experience.


Reasons to use Help Desk Migration to migrate data from SysAid to Requestor

Castle gates

Strong privacy of your data

The migration is carried out over a protected connection, and all your credentials will immediately be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is simple to migrate your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard and custom fields , thus letting you be sure that the records end up being in the right places in Requestor.

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When migrating your data from SysAid to Requestor we keep all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from SysAid to Requestor

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from SysAid to Requestor work

  • Prepare

    Sign up and go to our migration service.

  • Connect SysAid

    Pick and link your SysAid service desk with HDM.

  • Connect Requestor

    Grant the right to access your Requestor account.

  • Clarify your requirements

    Let us understand precisely what components of your migration you would like to modify

  • Get your needs estimated

    We shall analyze your case and send you with a price range and a scope of tasks.

  • Migrate from SysAid to Requestor everything

    Move all your customer support information in a single push.

Your data is in good hands

We take the protection of your data seriously, so we implement, as well as develop our own, best practices and strategies to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a specialist perform your Requestor import

Our staff would be more than happy to perform a personalized migration if you have specific requirements.
Get a price estimation

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