SysAid to Kustomer
migration service

Extremely easy , no special know how or programming required. A complete SysAid to Kustomer data migration instrument.

More details

The best SysAid to Kustomer tool made for you

There’s no need to write a code, nor do you need a programming team. Just set up your platform to platform switch in a couple of simple steps.
Save on your time and money
Avoid complex data audit and script development processes. Simply decide on what data you need to transfer and set off with the transition immediately.
Easy transition process
No specific expertise required. Just pick what data will go to the target platform and enjoy the wonders happening.
Data structure maintenance
Transfer your help desk info in full to make certain that no ticket has lost critical customer service information.
Easy procedure

You don’t have to bother about scripting or constantly control each record transferred.

Just attach both platforms, choose what you want to take to a new database and let the system deal with the rest for you.

Starting from the ticket requester to every comment author, your entire database will keep their prior connections maintained.

You don’t have to worry that a part of the info will be missing and service quality will degrade. Everything will be waiting for you where you expected.

Data safety is priority

You data is everything which is why we designed a tool that will keep your data untouched.

Neither hackers will have access to your accounts nor physical disasters will touch your records in any way.

Data mapping

Pick information that will be migrated by using our built-in data viewer.

From contacts to tickets to knowledge base solutions, it will be possible to select anything you might actually need.

Step-by-step instructions

If you are new to data migrations, there’s no need to be concerned. Helpful and insightful on-screen prompts will help you migrate your information accurately.

There’s no need to concern that you’ll be confused with terms and tech jargon.

Good service first

Apart from producing great customer support services, we always strive to develop our customer service.

As a team, we want you to enjoy best possible service, which is why we are always making great strides to improve the general experience.


Why you should use Help Desk Migration to migrate data from SysAid to Kustomer

Castle gates

Strong safety of your records

The migration is conducted over a protected connection, and all your credentials will immediately be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is simple to migrate your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard and even custom fields , thus helping you to be sure that the data end up in the right places in Kustomer.

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Sustained association between object and people

When migrating your records from SysAid to Kustomer we maintain all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from SysAid to Kustomer

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from SysAid to Kustomer work

  • Get ready

    Start with preparing Agent profiles and all needed custom fields in the new help desk. Now, get started on migrating your data from SysAid to Kustomer.

  • Complete the form with required credentials to allow our data migration tool to access data from your current help desk.

  • Do the same action to integrate our service with the new help desk and thereby make it possible to import the records.

  • Select objects

    Select the information you need to migrate and set the ticket fields mapping, so the data could be migrated according to your preferences

  • Migrate limited amount of data

    Test out our Free Demo Migration to see how the data migrate. You will be able to view 20 tickets in your new help desk in a few minutes!

  • Migrate to Kustomer all data

    Once everything's tested out, find a quiet time with the least load on the support staff and start migrating from SysAid to Kustomer.

Your data is in good hands

We take the privacy of your data seriously, so we apply, as well as develop our own, best practices and techniques to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy clients

Migrate the records automatically

See on your own that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a pro perform your Kustomer import

Our team would be more than happy to perform a personalized migration if you have special demands.
Get a price estimation

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