SysAid to Faveo Helpdesk
migration service

Trouble-free , no special know how or programming required. A complete SysAid to Faveo Helpdesk data migration tool.

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The best SysAid to Faveo Helpdesk tool made for you

There’s no need to write a code, nor do you need a programmer. Just perform your platform to platform migration in a couple of simple steps.
Save on your time and money
Avoid complex data audit and tool development processes. Just pick the records you need to transfer and set off with the transition immediately.
Simple transition process
No tech expertise required. Just select what data will go to the new solution and see the wonders happening.
Data structure maintenance
Move your help desk data in full to ensure that no ticket is missing critical customer service details.
Easy process

You don’t have to bother about scripting or constantly control each piece of info transferred.

Just attach your source and target, pick what you need to take to a new database and allow the Migration Wizard do the remainder.

Data maintenance

Your customer data comes complete and we mean it.

Each email, every ticket, and every little bit of info will reach the target complete with its attachments, contact connections, and interaction archive.

Robust protection

Your customer data is behind thick walls. Not even all our employees have see your credentials or other information.

You can rest assured that with HDM no data breaches will take place.

You control the process

Take complete control of your information with our internal data mapper. Select what goes where, set priorities, and even ditch the things you don’t like, all with our Migration Wizard.

Efficient out-of-the-box solution

In only a couple of clicks you will be able to choose what goes where, when it starts, and in what order.

Our software took customer experience as a priority and made sure that it will be possible to use the system to its fullest.

Customer service as priority

As a data import service supplier, we aim to deliver the best possible migration tool. Nevertheless, our priority is customer support quality.

As evident by our many five-star user reviews on G2, we want you to have the best possible experience.


Why you should use Help Desk Migration to migrate data from SysAid to Faveo Helpdesk

Castle gates

Strong privacy of your data

The migration is completed by the machine over a protected connection, and all your credentials will instantly be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is simple to transfer your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard and custom fields , thus helping you to make sure that the records end up in the right destinations in Faveo Helpdesk.

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Retained connectivity between object and people

When migrating your records from SysAid to Faveo Helpdesk we keep all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from SysAid to Faveo Helpdesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from SysAid to Faveo Helpdesk work

  • Get ready

    Sign up and go to our migration software.

  • Select and connect your SysAid support desk with HDM.

  • Connect Faveo Helpdesk

    Give access to your Faveo Helpdesk account.

  • Detail your business needs

    Let us understand precisely what aspects of your migration you want to modify

  • Have your requirements estimated

    We'll investigate your case and get back to you with a price range and a scope of work.

  • Migrate from SysAid to Faveo Helpdesk all data

    Transfer all your customer service records in a single push.

Your data is in good hands

We take the safety of your data seriously, so we apply, as well as develop our own, best practices and techniques to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current platform and the future one
Number of records in your current platform
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy customers

Migrate the records by yourself

See yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let an expert perform your Faveo Helpdesk import

Our team would be more than happy to perform a customized migration in case you have special requirements.
Get a price estimation

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