SysAid to bold360
migration service

Trouble-free , no special know how or coding required. A complete SysAid to bold360 data migration instrument.

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The best SysAid to bold360 tool made for you

There’s no need to write a code, nor do you need a developer. Just perform your platform to platform migration in a couple of easy steps.
Save on your time and money
Avoid the system analysis and script development processes. Just decide on what data you need to migrate and set off with the transition when comfortable.
Simple transition process
No tech expertise needed. Just pick what data will go to the new platform and enjoy the miracle happening.
Data structure maintenance
Move your help desk data in full to make sure that no ticket is missing essential customer support information.
Automated tool

Afraid that you’ll need special skills to move your customer service data? Don’t be as we made sure that our tool interface user friendly as it can possibly be.

Link the help desks, select data, click ok, and the migration is ready!

Starting from the ticket requester to every comment author, all you records will keep their prior connections untouched.

You don’t have to worry that some records will be lost and service quality will decrease. Everything will be waiting for you how you expected.

Data safety is paramount

You data is everything which is why we created a system that will keep your customer records intact.

Neither sophisticated electronic attacks nor physical disasters will affect your data in any way.

Data mapping

Select information that will be moved by using our pre-installed data viewer.

From contacts to tickets to knowledge base articles, it will be possible to pick just about everything you might ever need.

Efficient out-of-the-box solution

In just a couple of clicks it will be possible to select what goes where, when it starts, and in what order.

Our tech engineers took customer experience as an essential factor and made sure that it will be possible to use the system to its fullest.

Great service first

Outside of providing great customer support services, we always want to develop our customer service.

As a company, we want you to experience friendly and helpful service, which is why we are continuously making great strides to improve the general experience.


Why you should use Help Desk Migration to migrate data from SysAid to bold360

Castle gates

Strong privacy of your data

The migration is completed by the machine over a protected connection, and all your credentials will automatically be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is simple to move your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard and custom fields , thus letting you be sure that the records end up being in the right places in bold360.

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Retained connectivity between object and people

When migrating your records from SysAid to bold360 we keep all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from SysAid to bold360

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from SysAid to bold360 work

  • Get ready

    Sign up and go to our migration tool.

  • Pick and link your SysAid service desk with HDM.

  • Connect bold360

    Give access to your bold360 account.

  • Explain your needs

    Let us know exactly what elements of your migration you want to fine-tune

  • Have your preferences estimated

    We'll research your application and send you with a total price and a scope of tasks.

  • Migrate from SysAid to bold360 all data

    Migrate all your customer support records in a single push.

Your data is in good hands

We take the safety of your data seriously, so we apply, as well as develop our own, best practices and methods to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy customers

Migrate the records by yourself

See yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let an expert perform your bold360 import

Our team would be more than happy to perform a custom migration in case you have specific demands.
Get a price estimation

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