in a few clicks
Without devs, delays and hustle. With step-by-step SureHelp import setup form
Safe and SecureYour passwords as well as data are safe with us and will be used for import solely.
Fast & FuriousIt will take you no longer than 15 minutes to set up the import to SureHelp and start the test data transfer.
All Data ImportHDM is capable of importing all major record types and fields you need, exactly to places you want them to be.
Why import data to SureHelp
Security firstWe don't disclose any of your personal information with third parties, and additionally thoroughly protect it, so nothing gets lost or stolen.
User-friendly wizard to setup importOur service was built to provide you with a easy to use data migration tool that helps to get the work done seamlessly.
Alternative and powerful field mappingOnly Help Desk Migration enables you to instantly transition custom fields, as well as map their location.
Preserved relations between objects and peopleAll tickets will be imported to SureHelp with their respective agents, contacts, and attachments, thereby, saving the record of customers' requests.
Objects you may import to SureHelp
Help Desk Objects
with replies, notes and attachments
Knowledge Base Objects
with images and attachments
Import data to SureHelp in six simple steps
Register and go to our migration wizard.
Connect source Help Desk
Choose and connect your source service desk with HDM.
Give access to your SureHelp account.
Explain your needs
Let us know exactly what parts of your migration you wish to adjust
Get your preferences estimated
We'll investigate your application and get back to you with a price and a scope of work.
Import to SureHelp all data
Transfer all your customer support records in a single push.
We keep all data secure
Voice of the buyers
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.