SupportBee to SupportBee
migration service

Trouble-free , no special expertise or programming required. A complete SupportBee to SupportBee data migration software.

More details

The best SupportBee to SupportBee tool made for you

There’s no need to create a script, nor do you need a programmer. Just perform your platform to platform switch in a couple of simple steps.
Save on your time and money
Skip complex data audit and code development processes. Simply decide on the records you need to transfer and start the transition immediately.
Simple migration
No tech knowledge or skill required. Just choose what data will go to the target platform and see the wonders happening.
Data completion
Move your help desk records in full to ensure that no ticket is missing essential customer service details.
Automated tool

Scared that you’ll have to use special skills to migrate your info? Worry not as we ensured that our tool user friendly as it can possibly be.

Attach the platforms, choose data, click ok, and the migration is ready!

Data dependency

Your customer data comes unite and we mean it.

Each email, every ticket, and every little bit of info will arrive complete with its attachments, contact connections, and interaction history.

Data protected

Your customer data is behind thick walls. Not even all our staff members have see your passwords or records.

You can be certain with HDM no data breaches are possible.

Record mapping

Choose records that will be migrated by using our built-in data viewer.

From contacts to tickets to help center solutions, you will be able to pick just about everything you might ever need.

Step-by-step instructions

If this is your first migration, don’t worry. Helpful and insightful on-screen prompts will help you set up an accurate data import.

There’s no need to concern that you’ll be overwhelmed with terms and tech jargon.

Customer service as priority

As a migration service supplier, we strive to offer the best possible migration tool. Nevertheless, our prime concern is customer service.

As evident by our many five-star reviews on G2, we want you to have the best possible experience.


Why you should use Help Desk Migration to switch from SupportBee to SupportBee

Castle gates

Strong privacy of your information

The migration is performed over a secure connection, and all your credentials will instantly be deleted after you complete the data migration.

Next

Automatic data migration wizard

With Help Desk Migration it is easy to transfer your customer service to a new helpdesk without involving the IT department

Next

Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard as well as custom fields , thus helping you to ensure that the data end up in the right destinations in SupportBee.

Next

Retained relation between object and people

When migrating your records from SupportBee to SupportBee we preserve all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

Next

Relations illustration

What you may migrate from SupportBee to SupportBee

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from SupportBee to SupportBee work

  • Get ready

    Start off by setting up Agent profiles and all essential custom fields in the new help desk. Now, get started on migrating your data from SupportBee to SupportBee.

  • Connect SupportBee

    Complete the form with required credentials to allow our data migration tool to fetch information from your current help desk.

  • Connect SupportBee

    Do the same action to connect our service with the new help desk and thereby make it possible to import the data.

  • Select objects

    Choose the data you need to migrate and set the ticket fields mapping, so the data could be migrated in line with your preferences

  • Migrate small amount of data

    Try out our Free Demo Migration to see how the records migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!

  • Migrate to SupportBee everything

    When everything's tested, find a quiet time with the minimal load on the support team and start migrating from SupportBee to SupportBee.

Your data is in good hands

We take the safety of your data seriously, so we utilize, as well as develop our own, best practices and approaches to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy buyers

Migrate the records all by yourself

See yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let an expert run your SupportBee import

Our team would be more than happy to run a customized migration in case you have specific demands.
Get a price estimation

Blog Articles You Might Find Useful

Here’s Why You Should Not Postpone A Migration

There are times when we hear stuff such as “We want to migrate but not now” and “We would love to migrate but guess we…

What Is A Service Desk and Why You Need One

With the rise of internet technology, the world has shifted to a wide range of tools that are today, considered to be for granted. At…

3 Strategies to Follow When Switching Help Desks

The needs of the customer support team change along with the growth of the product line and customer base. Eventually, this leads to the decision…

Book a Call
cancel
%s
— %s