SupportBee to Solvemate
migration service
Trouble-free , no special expertise or coding required. A complete SupportBee to Solvemate data migration instrument.
SupportBee to Solvemate
The best SupportBee to Solvemate tool made for you
There’s no need to create a script, nor do you need a programmer. Just perform your platform to platform switch in a couple of easy steps.Save on your time and money
Skip the system analysis and script development processes. Simply choose customer info you need to migrate and start the transition right away.Easy migration
No specific knowledge or skill needed. Just pick what data will go to the target system and observe the miracle happening.Data completion
Transfer your help desk data in full to ensure that no ticket is missing essential customer support details.Automated tool
Afraid that you’ll need special skills to migrate your customer service data? Worry not as we ensured that our tool is as easy to use as it can possibly be.
Connect the platforms, choose records, click ok, and the migration is ready!
Preserved connections
From sender information to phone number connection, your entire database will keep their previous connections intact.
You don’t have to worry that a part of the data will be missing and service quality will decrease. Everything will arrive how you expected.
Security is priority
You data is everything which is why we developed a method that will keep your information intact.
Neither sophisticated electronic attacks nor physical disasters will touch your data in any way.
You’re in control
Take complete control of your customer data with our internal data mapper. Select what goes where, set priorities, and even ditch the stuff you don’t like, all within Migration Wizard.
Simple & effective
In just a couple of buttons to press it is possible to pick the data arrangement, when it goes, and in what order.
Our software considered user experience as a priority and ensured that it will be possible to use the system to its fullest.
Customer service first
Except producing great customer support services, we always strive to develop our customer service.
As a team, we want you to have the best possible service, which is why we are continuously putting so much effort to increase the general experience.
Why you should use Help Desk Migration to switch from SupportBee to Solvemate
Strong safety of your data
The migration is conducted over a secure connection, and all your credentials will instantly be deleted after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it is easy to transfer your support service to a new helpdesk without involving the IT departmentNext
Excellent data mapping
Our system allows mapping standard and custom fields , thus letting you be sure that the data end up being in the right destinations in Solvemate.Next
Sustained connection between object and people
When migrating your records from SupportBee to Solvemate we keep all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from SupportBee to Solvemate
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from SupportBee to Solvemate work
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Get ready
Sign up and go to our migration service.
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Link SupportBee
Choose and link your SupportBee support desk with HDM.
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Link Solvemate
Grant access to your Solvemate account.
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Describe your requirements
Let us understand precisely what aspects of your migration you would like to modify
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Have your requirements estimated
We will investigate your case and send you with a price and a scope of tasks.
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Migrate from SupportBee to Solvemate all data
Transfer all your customer service records in a single push.
Your data is in good hands
We take the safety of your data seriously, so we utilize, as well as develop our own, best practices and strategies to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy customers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records by yourself
See on your own that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let an expert run your Solvemate import
Our team would be more than happy to run a customized migration in case you have specific needs.
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