SupportBee to Solvemate
migration service
Trouble-free , no special expertise or coding required. A complete SupportBee to Solvemate data migration instrument.
Trustworthy and Safe
Your passwords along with records are safe with us and will be used for import only.Fast and Easy
Help Desk Migration does not require any specific expertise or knowledge to get started with the migration.Complete & Precise
We've considered all major peculiarities of different helpdesks to let you accurately and efficiently migrate massive amounts of information
Strong safety of your data
The migration is conducted over a secure connection, and all your credentials will instantly be deleted after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it is easy to transfer your support service to a new helpdesk without involving the IT departmentNext


Excellent data mapping
Our system allows mapping standard and custom fields , thus letting you be sure that the data end up being in the right destinations in Solvemate.Next
Sustained connection between object and people
When migrating your records from SupportBee to Solvemate we keep all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.Next

What you may migrate from SupportBee to Solvemate
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders

Help Desk Migration receives
High Performer Badge by
review site G2 Crowd
In what way does data migration from SupportBee to Solvemate work
Get ready
Sign up and go to our migration service.
Link SupportBee
Choose and link your SupportBee support desk with HDM.
Link Solvemate
Grant access to your Solvemate account.
Describe your requirements
Let us understand precisely what aspects of your migration you would like to modify
Have your requirements estimated
We will investigate your case and send you with a price and a scope of tasks.
Migrate from SupportBee to Solvemate all data
Transfer all your customer service records in a single push.
Your data is in good hands
We take the safety of your data seriously, so we utilize, as well as develop our own, best practices and strategies to protect it.
Price estimation
Automated Migration price
Have any questions?
Hear from our happy customers
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.Gauthier Escorbiac Supervisor of Customer Service at Thule Group
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.Roller Luke Director of Operation at The Core Technology Group
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.Jason Morehouse CEO, Co-founder at CHECKFRONT