SupportBee to Re:Desk
migration service

Smooth , no special expertise or coding required. A complete SupportBee to Re:Desk data migration instrument.

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Your best tool for SupportBee to Re:Desk data migration

No need to create a script, nor do you need a programmer. Just perform your platform to platform switch in a couple of simple steps.
Save on resources
Skip the platform analysis and script development processes. Simply pick the records you need to migrate and set off with the transition right away.
Simple migration
No tech knowledge or skill needed. Just pick what data will go to the target solution and see the miracle happening.
Record completion
Move your help desk records in full to ensure that no ticket is missing critical customer service details.
Automated migration

Scared that you’ll need special skills to migrate your info? Worry not as we made sure that our tool interface accessible as it can possibly be.

Link the help desks, pick data, click ok, and you’re done!

Starting from the ticket requester to every comment author, all you records will keep their prior data structure untouched.

You don’t have to worry that some records will be lost and service quality will degrade. Everything will arrive where you left it.

Data safety is paramount

Information is key which is why we created a method that will keep your customer records intact.

Neither hackers will have access to your accounts nor physical disasters will affect your records anyhow.

You control the process

Manage your information with our in-app data mapping solution. Choose what goes where, set priorities, and even discard the stuff you need, all with our Migration Wizard.

Step-by-step instructions

If this is your first migration, don’t worry. Useful and simplified on-screen instructions will help you move your information accurately.

You don’t need to worry that you’ll be confused with a whole dictionary in tech jargon.

Customer service first

Apart from providing great customer service, we always strive to develop our customer service.

As a company, we want you to experience friendly and helpful service, which is why we are continuously putting so much effort to increase the core experience.


Reasons to use Help Desk Migration to switch from SupportBee to Re:Desk

Castle gates

Strong privacy of your information

The migration is conducted over a secure connection, and all your credentials will instantly be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is easy to transfer your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard as well as custom fields , thus letting you be sure that the data end up in the right destinations in Re:Desk.

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Retained relation between object and people

When migrating your data from SupportBee to Re:Desk we preserve all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from SupportBee to Re:Desk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from SupportBee to Re:Desk work

  • Prepare

    Register and go to our migration tool.

  • Opt and connect your SupportBee support desk with HDM.

  • Connect Re:Desk

    Give the right to access your Re:Desk account.

  • Outline your needs

    Let us understand precisely what components of your migration you wish to adjust

  • Get your preferences estimated

    We will research your application and get back to you with a cost and a scope of work.

  • Migrate from SupportBee to Re:Desk everything

    Transfer all your customer service information in a single push.

Your data is in good hands

We take the protection of your data seriously, so we utilize, as well as develop our own, best practices and methods to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied buyers

Migrate the data all by yourself

See yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a specialist run your Re:Desk import

Our staff would be more than happy to run a customized migration in case you have special requirements.
Get a price estimation

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