SupportBee to Jira Service Management
migration service

Trouble-free , no special skill set or coding required. A complete SupportBee to Jira Service Management data migration instrument.

More details

The best SupportBee to Jira Service Management tool made for you

There’s no need to write a code, nor do you need a programmer. Just set up your platform to platform switch in a couple of easy steps.
Save on your time and money
Avoid the system analysis and script development processes. Simply choose what data you need to move and set off with the transition when comfortable.
Simple transition process
No tech expertise needed. Just pick what data will go to the target system and enjoy the magic happening.
Data structure maintenance
Move your help desk records in full to ensure that no ticket has lost critical customer support information.
Effortless process

You don’t have to bother about scripting or continuously control each record moved.

Just attach your source and target, choose what you want to migrate and allow the system deal with the remainder.

Data maintenance

Your information migrates unite , you can take our word.

Every email, every ticket, and every customer profile will reach the target filled with its attachments, contact connections, and interaction history.

Robust protection

Your information is safe and sound with us. Not even all our employees can access to your credentials or other information.

You may be certain with HDM no data breaches are possible.

Data mapping

Choose information that will be migrated by using our pre-installed data viewer.

From contacts to tickets to knowledge base articles, it will be possible to select just about everything you might ever need.

Guided migration

If you are new to data migrations, don’t worry. Useful and simplified on-screen prompts will help you set up an accurate data import.

There’s no need to concern that you’ll be overwhelmed with a whole dictionary in tech jargon.

Customer service as priority

As a data import service provider, we work to deliver the most effective migration tool. However, our priority is customer support quality.

Proven by our many five-star reviews on G2, we want you to have the best possible experience.


Why you should use Help Desk Migration to migrate data from SupportBee to Jira Service Management

Castle gates

Strong privacy of your information

The migration is conducted over a protected connection, and all your credentials will instantly be removed after you complete the data migration.

Next

Automatic data migration wizard

With Help Desk Migration it is simple to transfer your customer support to a new helpdesk without involving the IT department

Next

Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard as well as custom fields , thus letting you be sure that the data end up being in the right places in Jira Service Management.

Next

Retained connectivity between object and people

When migrating your records from SupportBee to Jira Service Management we preserve all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

Next

Relations illustration

What you may migrate from SupportBee to Jira Service Management

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from SupportBee to Jira Service Management work

  • Get ready

    Start off by setting up Agent profiles and all needed custom fields in the new help desk. Now, begin the process of migrating your data from SupportBee to Jira Service Management.

  • Fill out the form with necessary credentials to make it possible for our data migration tool to fetch information from your current help desk.

  • Connect Jira Service Management

    Repeat the same action to connect our service with the new help desk and thus make it possible to import the data.

  • Choose objects

    Select the data you want to migrate and set the ticket fields mapping, so the data could be transferred based upon your preferences

  • Migrate small amount of data

    Test out our Free Demo Migration to see how the information migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!

  • Migrate to Jira Service Management all data

    When everything's tested, determine a quiet time with the least load on the support team and begin migrating from SupportBee to Jira Service Management.

Your data is in good hands

We take the safety of your data seriously, so we implement, as well as develop our own, best practices and strategies to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy buyers

Migrate the records all by yourself

See yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let an expert perform your Jira Service Management import

Our team would be more than happy to perform a customized migration if you have special needs.
Get a price estimation

Blog Articles You Might Find Useful

How to Get Started with Your Help Desk Migration Project Plan

First-class customer service is that one thing on which the whole business depends. Business owners of both small companies and large enterprises pay attention to…

A Guide To Help Desk Software

What started as a helping system designed for a single purpose of documenting issues has evolved into a multi-billion dollar industry. Yes, we are talking…

The Enterprise Data Migration Checklist to Switch Help Desks

Businesses keep moving into the new landscape with vast volumes of data that overload every enterprise. And the need to keep that data under control…

Book a Call
cancel
%s
— %s