SupportBee to Groove
migration service Help Desk Migration partner of Groove

Effortless , no special expertise or coding required. A complete SupportBee to Groove data migration instrument.

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Trustworthy and Reliable
Your passwords as well as records are safe with us and will be used for import only.
Fast and Easy
Help Desk Migration does not require any specific expertise or knowledge to get started with the migration.
Complete & Precise
We've taken into account all key peculiarities of different helpdesks to let you accurately and efficiently migrate massive loads of information

Reasons to use Help Desk Migration to switch from SupportBee to Groove

Strong safety of your information

The migration is performed over a secure connection, and all your credentials will immediately be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's easy to migrate your support service to a new helpdesk without involving the IT department

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Advanced data mapping

Our service allows mapping standard as well as custom fields , thus letting you be sure that the data end up being in the right destinations in Groove.

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Sustained connection between object and people

When migrating your data from SupportBee to Groove we preserve all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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What you may migrate from SupportBee to Groove

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
high performer badge

Help Desk Migration receives
High Performer Badge by
review site G2 Crowd


How does data migration from SupportBee to Groove work

  • Prepare

    Start off by preparing Agent profiles and all needed custom fields in the new help desk. Now, get started on migrating your data from SupportBee to Groove.

  • Connect SupportBee

    Fill out the form with requested credentials to allow our data migration tool to access information from your current help desk.

  • Connect Groove

    Do the same action to integrate our service with the new help desk and thus make it possible to import the data.

  • Choose objects

    Select the data you need to migrate and set the ticket fields mapping, so the records could be moved according to your needs

  • Migrate limited amount of data

    Try out our Free Demo Migration to check how the information migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!

  • Migrate to Groove everything

    Once everything's tested, find a quiet time with the least load on the support team and begin migrating from SupportBee to Groove.


Your data is in good hands

We take the security of your data seriously, so we utilize, as well as develop our own, best practices and strategies to protect it.


Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
During automated migration we transfer records , including relations between them.
Custom Migration price
Any modules, any requirements.
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Have any questions?

Hear from our satisfied buyers

Migrate the data all by yourself

See on your own that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a professional run your Groove import

Our staff would be more than happy to run a personalized migration in case you have particular demands.
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