Support Desk import
in a few clicks

Without techs, timelack and hustle. With step-by-step Support Desk import setup form

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Safe and Secure
Your passwords as well as data are safe with us and will be used for import only.
Fast & Furious
It will take you no longer than 10 minutes to set up the import to Support Desk and run the test data transfer.
All Data Import
HDM is capable of importing all major record types and fields you need, directly where you want them to be.

Why import data to Support Desk
utilizing Help Desk Migration?

Security first

We don't disclose any of your information with third parties, and moreover thoroughly protect it, so not a thing gets lost or stolen.

Next

Easy to get around wizard to setup import

Our service was built to provide you with a easy to use data migration tool that helps to get the work done seamlessly.

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Elective and powerful field mapping

Only Help Desk Migration lets you instantly transmit custom fields, as well as map their location.

Next

Preserved relations between objects and people

All tickets will be imported to Support Desk with their respective agents, contacts, and attachments, thereby, saving the record of customers' requests.

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Objects you may import to Support Desk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Companies
  • Folders

Import data to Support Desk in several quick steps

  • Prepare

    Sign-up and go to our migration wizard.

  • Choose and connect your source support desk with HDM.

  • Give the right to access your Support Desk account.

  • Describe your business needs

    Let us know what parts of your migration you wish to tweak

  • Get your requirements estimated

    We'll investigate your application and send you with a cost and a scope of work.

  • Import to Support Desk everything

    Move all your customer service information in a single push.

We keep all of your data safe

We take security and safety very seriously and have established an in-depth set of practices , technologies , and policies to help ensure your data is protected.

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, than you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, than you have 15 knowledge base records.
Let's get connected
Automated Migration price
During automated migration we transfer records , including relations between them.
Custom Migration price
Any modules, any requirements.
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Support Desk import in a few clicks

Automatically. Securely. Quickly

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