Support Desk to USU Smart Link
Smooth , no special know how or coding required. A complete Support Desk to USU Smart Link data migration tool.
Secure and ReputableYour passwords as well as data are safe with us and will be used for import only.
Quick and UnderstandableHelp Desk Migration does not require any special competencies or knowledge to get started with the migration.
Full & AccurateWe've tackled all significant peculiarities of different helpdesks to let you accurately and efficiently migrate massive amounts of data
Strong security of your recordsThe migration is completed by the machine over a protected connection, and all your credentials will instantly be deleted after you complete the data migration.
Intuitive data migration wizardWith Help Desk Migration it really is simple to transfer your customer service to a new helpdesk without involving the IT department
Exceptional data mappingOur service allows mapping standard and even custom fields , thus letting you make sure that the data end up in the right places in USU Smart Link.
Maintained relation between object and peopleWhen migrating your data from Support Desk to USU Smart Link we maintain all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.
What you may migrate from Support Desk to USU Smart Link
Help Desk Objects
with replies, notes and attachments
Knowledge Base Objects
with images and attachments
Help Desk Migration receives
High Performer Badge by
review site G2 Crowd
How does data migration from Support Desk to USU Smart Link work
Sign-up and go to our migration tool.
Link Support Desk
Choose and connect your Support Desk service desk with HDM.
Link USU Smart Link
Grant access to your USU Smart Link account.
Outline your requirements
Let us understand precisely what elements of your migration you would like to modify
Get your needs estimated
We'll analyze your application and get back to you with a the overall cost and a scope of work.
Migrate from Support Desk to USU Smart Link all data
Move all your customer service records in a single push.
Your data is in good hands
Have any questions?
Hear from our satisfied clients
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.Gauthier Escorbiac Supervisor of Customer Service at Thule Group
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.Roller Luke Director of Operation at The Core Technology Group
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.Jason Morehouse CEO, Co-founder at CHECKFRONT