Support Desk to Ticksy
migration service
Effortless , no special expertise or coding required. A complete Support Desk to Ticksy data migration software.
Support Desk to Ticksy
Your best tool for Support Desk to Ticksy data migration
No need to create a script, nor do you need a developer. Just perform your platform to platform switch in a couple of simple steps.Save on resources
Skip the platform analysis and code development processes. Simply decide on the records you need to migrate and set off with the transition immediately.Simple migration
No tech knowledge or skill needed. Just choose what data will go to the target platform and see the miracle happening.Record completion
Move your help desk data in full to make sure that no ticket is missing vital customer service details.Effortless process
No need to worry about scripting or constantly watch each record moved.
Just link both platforms, choose what you want to migrate and let the tool do the rest for you.
Intact data links
Starting from the ticket requester to every comment author, your entire database will keep their prior data structure intact.
You don’t have to worry that some records will be missing and service quality will decrease. Everything will be waiting for you how you left it.
Data safety is priority
Information is key which is why we developed a method that will keep your customer records untouched.
Neither sophisticated electronic attacks nor physical disasters will affect your data anyhow.
Record mapping
Select records that will be migrated by using our built-in data viewer.
From contacts to tickets to help center solutions, it will be possible to pick just about everything you might ever need.
Guided migration
If this is your first migration, don’t worry. Helpful and insightful on-screen prompts will help you set up an accurate data import.
You don’t need to worry that you’ll be confused with a whole dictionary in tech jargon.
Great service first
Except producing great customer service, we always aim to improve our customer service.
As a company, we want you to experience best possible service, which is why we are always making great strides to improve the core experience.
Reasons to use Help Desk Migration to switch from Support Desk to Ticksy
Strong privacy of your data
The migration is carried out over a secure connection, and all your credentials will automatically be deleted after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it's easy to move your support service to a new helpdesk without involving the IT departmentNext
Advanced data mapping
Our service allows mapping standard and custom fields , thus letting you ensure that the data end up in the right destinations in Ticksy.Next
Retained link between object and people
When migrating your data from Support Desk to Ticksy we keep all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from Support Desk to Ticksy
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from Support Desk to Ticksy work
Prepare
Sign up and go to our migration service.
Link Support Desk
Opt and connect your Support Desk support desk with HDM.
Link Ticksy
Give access to your Ticksy account.
Describe your business needs
Let us know exactly what components of your migration you need to adjust
Get your requirements estimated
We will research your case and send you with a price range and a scope of tasks.
Migrate from Support Desk to Ticksy everything
Move all your customer service information in a single push.
Your data is in good hands
We take the security of your data seriously, so we utilize, as well as develop our own, best practices and strategies to protect it.
Price estimation
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied customers
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data by yourself
See yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migrationLet a professional run your Ticksy import
Our staff would be more than happy to run a custom migration in case you have particular demands.
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