Support Desk to TeamDynamix
migration service
Extremely easy , no special expertise or coding required. A complete Support Desk to TeamDynamix data migration instrument.
Support Desk to TeamDynamix
The best Support Desk to TeamDynamix tool made for you
There’s no need to create a script, nor do you need a programmer. Just set up your platform to platform switch in a couple of simple steps.Save on your time and money
Skip the system analysis and script development processes. Simply pick what data you need to transfer and start the transition when comfortable.Effortless migration
No special knowledge or skill needed. Just pick what data will go to the target solution and enjoy the wonders happening.Data completion
Migrate your help desk info in full to ensure that no ticket has lost critical customer service details.Simple and easy process
No need to worry about scripting or constantly watch each piece of info transferred.
Just attach your source and target, choose what you want to take to a new database and let the Migration Wizard do the remainder.
Data dependency
Your information migrates unite and we mean it.
Each email, every ticket, and every little bit of info will arrive filled with its attachments, contact connections, and interaction history.
Data protected
Your information is safe and sound with us. Not even all our employees have see your passwords or records.
You may rest assured that with HDM no data breaches will take place.
You control the process
Take complete control of your customer data with our in-app data mapper. Choose what goes where, set priorities, and even discard the things you don’t like, all within Migration Wizard.
Guided migration
If this is your first migration, there’s no need to be concerned. Helpful and intuitive on-screen instructions will help you migrate your information accurately.
There’s no need to concern that you’ll be overwhelmed with terms and tech jargon.
Customer service as priority
As a migration service provider, we work to deliver the best possible migration tool. However, our prime concern is customer service.
Proven by our many five-star reviews on G2, we want you to have the best possible experience.
Why you should use Help Desk Migration to switch from Support Desk to TeamDynamix
Strong security of your records
The migration is completed by the machine over a secure connection, and all your credentials will instantly be removed after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it certainly is easy to transfer your customer care to a new helpdesk without involving the IT departmentNext
Upper-level data mapping
Our system allows mapping standard and even custom fields , thus letting you be sure that the data end up in the right destinations in TeamDynamix.Next
Maintained link between object and people
When migrating your records from Support Desk to TeamDynamix we maintain all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from Support Desk to TeamDynamix
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from Support Desk to TeamDynamix work
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Get ready
Sign-up and go to our migration tool.
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Connect Support Desk
Choose and connect your Support Desk support desk with HDM.
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Link TeamDynamix
Grant the right to access your TeamDynamix account.
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Describe your requirements
Let us know what parts of your migration you would like to adjust
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Have your preferences estimated
We will analyze your case and send you with a total price and a scope of work.
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Migrate from Support Desk to TeamDynamix all data
Migrate all your customer support information in a single push.
Your data is in good hands
We take the privacy of your data seriously, so we utilize, as well as develop our own, best practices and methods to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy clients
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records automatically
See for yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a pro run your TeamDynamix import
Our team would be more than happy to run a customized migration if you have special requirements.
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