Support Desk to SmarterTrack
Extremely easy , no special know how or coding required. A complete Support Desk to SmarterTrack data migration software.
Trustworthy and ReputableYour passwords along with data are safe with us and will be used for import only.
Fast and UnderstandableHelp Desk Migration does not require any specific competencies or knowledge to get started with the migration.
Complete & AccurateWe've handled all significant peculiarities of different helpdesks to help you accurately and efficiently migrate large loads of information
Strong safety of your recordsThe migration is done over a protected connection, and all your credentials will instantly be removed after you complete the data migration.
Automatic data migration wizardWith Help Desk Migration it certainly is simple to transfer your customer care to a new helpdesk without involving the IT department
Upper-level data mappingOur system allows mapping standard and even custom fields , thus letting you ensure that the records end up in the right destinations in SmarterTrack.
Sustained connectivity between object and peopleWhen migrating your records from Support Desk to SmarterTrack we maintain all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.
What you may migrate from Support Desk to SmarterTrack
Help Desk Objects
with replies, notes and attachments
Knowledge Base Objects
with images and attachments
In what way does data migration from Support Desk to SmarterTrack work
Sign-up and go to our migration tool.
Connect Support Desk
Select and connect your Support Desk support desk with HDM.
Grant access to your SmarterTrack account.
Express your requirements
Let us understand precisely what elements of your migration you wish to fine-tune
Have your preferences estimated
We will investigate your case and get back to you with a cost and a scope of work.
Migrate from Support Desk to SmarterTrack all data
Migrate all your customer support records in a single push.
Your data is in good hands
Select how you want to proceed
Automated data migration
Customized data migration
Thanks for your request!
We'll get back to you as soon as we have the estimate ready.
Have any questions?
Hear from our happy clients
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.Gauthier Escorbiac Supervisor of Customer Service at Thule Group
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.Roller Luke Director of Operation at The Core Technology Group
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.Jason Morehouse CEO, Co-founder at CHECKFRONT