Support Desk to Remedy IT Service Management
Trouble-free , no special know how or coding required. A complete Support Desk to Remedy IT Service Management data migration instrument.
Trustworthy and ReliableYour passwords along with data are safe with us and will be used for import only.
Fast and UnderstandableHelp Desk Migration does not require any specific competencies or knowledge to get started with the migration.
Complete & AccurateWe've considered all key peculiarities of different helpdesks to let you accurately and efficiently migrate massive volumes of information
Strong safety of your informationThe migration is performed over a protected connection, and all your credentials will automatically be deleted after you complete the data migration.
Automatic data migration wizardWith Help Desk Migration it is simple to move your customer service to a new helpdesk without involving the IT department
Excellent data mappingOur system allows mapping standard as well as custom fields , thus letting you be sure that the data end up in the right destinations in Remedy IT Service Management.
Sustained connectivity between object and peopleWhen migrating your records from Support Desk to Remedy IT Service Management we preserve all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.
What you may migrate from Support Desk to Remedy IT Service Management
Help Desk Objects
with replies, notes and attachments
Knowledge Base Objects
with images and attachments
In what way does data migration from Support Desk to Remedy IT Service Management work
Register and go to our migration tool.
Link Support Desk
Choose and connect your Support Desk support desk with HDM.
Link Remedy IT Service Management
Grant the right to access your Remedy IT Service Management account.
Explain your business needs
Let us understand precisely what components of your migration you need to fine-tune
Get your requirements estimated
We shall research your case and send you with a the overall cost and a scope of tasks.
Migrate from Support Desk to Remedy IT Service Management everything
Move all your customer support records in a single push.
Your data is in good hands
Select how you want to proceed
Automated data migration
Customized data migration
Thanks for your request!
We'll get back to you as soon as we have the estimate ready.
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Hear from our happy buyers
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.Gauthier Escorbiac Supervisor of Customer Service at Thule Group
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.Roller Luke Director of Operation at The Core Technology Group
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.Jason Morehouse CEO, Co-founder at CHECKFRONT