Support Desk to Manage Engine
Trouble-free , no special know how or coding required. A complete Support Desk to Manage Engine data migration instrument.
Trustworthy and ReputableYour passwords along with data are safe with us and will be used for import only.
Fast and UnderstandableHelp Desk Migration does not require any specific competencies or knowledge to get started with the migration.
Complete & AccurateWe've considered all significant peculiarities of different helpdesks to help you accurately and efficiently migrate massive volumes of information
Strong safety of your recordsThe migration is carried out over a protected connection, and all your credentials will automatically be removed after you complete the data migration.
Automatic data migration wizardWith Help Desk Migration it is simple to move your customer support to a new helpdesk without involving the IT department
Excellent data mappingOur system allows mapping standard and even custom fields , thus letting you be sure that the data end up in the right destinations in Manage Engine.
Sustained connection between object and peopleWhen migrating your records from Support Desk to Manage Engine we maintain all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.
What you may migrate from Support Desk to Manage Engine
Help Desk Objects
with replies, notes and attachments
Knowledge Base Objects
with images and attachments
Help Desk Migration receives
High Performer Badge by
review site G2 Crowd
In what way does data migration from Support Desk to Manage Engine work
Start with creating Agent profiles and all needed custom fields in the new help desk. Now, begin migrating your data from Support Desk to Manage Engine.
Connect Support Desk
Complete the form with required credentials to allow our data migration tool to access records from your current help desk.
Link Manage Engine
Repeat the same action to integrate our service with the new help desk and thereby make it possible to import the information.
Choose the records you need to migrate and set the ticket fields mapping, so the data could be transferred based upon your needs
Migrate limited amount of data
Test out our Free Demo Migration to check how the data migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!
Migrate to Manage Engine everything
When everything's validated, choose a quiet time with the minimal load on the support staff and begin migrating from Support Desk to Manage Engine.
Your data is in good hands
Have any questions?
Hear from our happy clients
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.Gauthier Escorbiac Supervisor of Customer Service at Thule Group
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.Roller Luke Director of Operation at The Core Technology Group
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.Jason Morehouse CEO, Co-founder at CHECKFRONT