Support Desk to eDesk by xSellco
Extremely easy , no special know how or programming required. A complete Support Desk to eDesk by xSellco data migration software.
Secure and SafeYour passwords along with data are safe with us and will be used for import solely.
Quick and UnderstandableHelp Desk Migration does not require any special competencies or knowledge to begin the the migration.
Full & AccurateWe've handled all major peculiarities of various helpdesks to let you accurately and efficiently migrate large loads of information
Strong security of your dataThe migration is completed by the machine over a protected connection, and all your credentials will automatically be deleted after you complete the data migration.
Automatic data migration wizardWith Help Desk Migration it certainly is simple to move your customer service to a new helpdesk without involving the IT department
Upper-level data mappingOur system allows mapping standard and custom fields , thus helping you to ensure that the records end up in the right destinations in eDesk by xSellco .
Maintained connectivity between object and peopleWhen migrating your records from Support Desk to eDesk by xSellco we keep all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.
What you may migrate from Support Desk to eDesk by xSellco
Help Desk Objects
with replies, notes and attachments
Knowledge Base Objects
with images and attachments
Help Desk Migration receives
High Performer Badge by
review site G2 Crowd
In what way does data migration from Support Desk to eDesk by xSellco work
Start by creating Agent profiles and all essential custom fields in your new help desk. Now, get started on migrating your data from Support Desk to eDesk by xSellco .
Connect Support Desk
Fill out the form with necessary credentials to allow our data migration tool to retrieve records from your current help desk.
Connect eDesk by xSellco
Repeat the same action to connect our service with the new help desk and thereby make it possible to import the data.
Select the data you need to migrate and set the ticket fields mapping, so the records could be moved in line with your needs
Migrate small amount of data
Try out our Free Demo Migration to see how the records migrate. You will be able to view 20 tickets in your new help desk in a few minutes!
Migrate to eDesk by xSellco all data
Once everything's validated, determine a quiet time with the minimal load on the support department and begin migrating from Support Desk to eDesk by xSellco .
Your data is in good hands
Have any questions?
Hear from our happy customers
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.Gauthier Escorbiac Supervisor of Customer Service at Thule Group
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.Roller Luke Director of Operation at The Core Technology Group
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.Jason Morehouse CEO, Co-founder at CHECKFRONT