Support Desk to Deskpro
Trouble-free , no special know how or coding required. A complete Support Desk to Deskpro data migration software.
Secure and ReputableYour passwords along with data are safe with us and will be used for import only.
Quick and UnderstandableHelp Desk Migration does not require any special competencies or knowledge to get started with the migration.
Full & AccurateWe've considered all significant peculiarities of different helpdesks to help you accurately and efficiently migrate massive amounts of data
Strong security of your recordsThe migration is carried out over a protected connection, and all your credentials will instantly be removed after you complete the data migration.
Automatic data migration wizardWith Help Desk Migration it is simple to transfer your customer care to a new helpdesk without involving the IT department
Excellent data mappingOur system allows mapping standard and even custom fields , thus letting you ensure that the data end up being in the right places in Deskpro.
Maintained connection between object and peopleWhen migrating your records from Support Desk to Deskpro we maintain all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.
What you may migrate from Support Desk to Deskpro
Help Desk Objects
with replies, notes and attachments
Knowledge Base Objects
with images and attachments
Help Desk Migration receives
High Performer Badge by
review site G2 Crowd
In what way does data migration from Support Desk to Deskpro work
Start with setting up Agent profiles and all essential custom fields in the new help desk. Now, begin the process of migrating your data from Support Desk to Deskpro.
Link Support Desk
Complete the form with necessary credentials to allow our data migration tool to fetch data from your current help desk.
Do the same action to connect our service with the new help desk and thus make it possible to import the data.
Select the information you want to migrate and set the ticket fields mapping, so the data could be migrated in line with your needs
Migrate small amount of data
Try out our Free Demo Migration to check how the records migrate. You will be able to view 20 tickets in the new help desk in a few minutes!
Migrate to Deskpro all data
Once everything's tested out, find a quiet time with the least load on the support team and begin migrating from Support Desk to Deskpro.
Your data is in good hands
Have any questions?
Hear from our happy clients
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.Gauthier Escorbiac Supervisor of Customer Service at Thule Group
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.Roller Luke Director of Operation at The Core Technology Group
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.Jason Morehouse CEO, Co-founder at CHECKFRONT