Support Desk to CSV
Smooth , no special skill set or coding required. A complete Support Desk to CSV data migration instrument.
Secure and SafeYour passwords as well as data are safe with us and will be used for import only.
Quick and UnderstandableHelp Desk Migration does not require any special experience or knowledge to get started with the migration.
Full & AccurateWe've tackled all major peculiarities of different helpdesks to help you accurately and efficiently migrate massive loads of information
Strong security of your dataThe migration is carried out over a protected connection, and all your credentials will automatically be removed after you complete the data migration.
Intuitive data migration wizardWith Help Desk Migration it really is simple to move your customer support to a new helpdesk without involving the IT department
Exceptional data mappingOur service allows mapping standard and custom fields , thus letting you be sure that the data end up being in the right destinations in CSV.
Maintained link between object and peopleWhen migrating your data from Support Desk to CSV we keep all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.
What you may migrate from Support Desk to CSV
Help Desk Objects
with replies, notes and attachments
Knowledge Base Objects
with images and attachments
How does data migration from Support Desk to CSV work
Start by creating Agent profiles and all needed custom fields in the new help desk. Now, get started on migrating your data from Support Desk to CSV.
Connect Support Desk
Fill in the form with necessary credentials to permit our data migration tool to access records from your current help desk.
Repeat the same action to integrate our service with the new help desk and thus make it possible to import the information.
Select the information you need to migrate and set the ticket fields mapping, so the data could be moved according to your needs
Migrate limited amount of data
Test out our Free Demo Migration to check how the information migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!
Migrate to CSV everything
When everything's tested out, choose a quiet time with the minimal load on the support staff and begin migrating from Support Desk to CSV.
Your data is in good hands
Select how you want to proceed
Automated data migration
Customized data migration
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Hear from our satisfied customers
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.Gauthier Escorbiac Supervisor of Customer Service at Thule Group
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.Roller Luke Director of Operation at The Core Technology Group
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.Jason Morehouse CEO, Co-founder at CHECKFRONT