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SteadyPoint Office 365 Help desk to ZazaChat
migration service

Trouble-free , no special knowledge or programming required. A complete SteadyPoint Office 365 Help desk to ZazaChat data migration instrument.

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The best SteadyPoint Office 365 Help desk to ZazaChat tool made for you

There’s no need to create a script, nor do you need a programmer. Just perform your platform to platform switch in a couple of simple steps.
Save on your time and money
Skip complex data audit and script development processes. Simply pick the records you need to migrate and start the transition right away.
Easy migration
No specific knowledge or skill required. Just pick what data will go to the target solution and see the miracle happening.
Data completion
Transfer your help desk data in full to ensure that no ticket is missing essential customer service details.
Easy process

No need to worry about scripting or constantly control each piece of info transferred.

Just link both platforms, tick what you need to migrate and let the system do the remainder.

Starting from the ticket requester to every comment author, your entire database will keep their prior data structure intact.

You don’t have to worry that some records will be missing and service quality will degrade. Everything will arrive where you left it.

Data safety is priority

Information is key which is why we developed a tool that will keep your customer records intact.

Neither hackers will have access to your accounts nor physical disasters will affect your records anyhow.

You control the process

Manage your customer data with our in-app data mapping solution. Select what goes where, set priorities, and even discard the things you don’t like, all with our Migration Wizard.

Simple & effective

In only a couple of buttons to press you will be able to choose what goes where, when it goes, and how.

Our software took customer experience as an essential factor and ensured that you will be able to to take the full advantage of the tool easily.

Good service first

Except producing great customer service, we always strive to improve our customer service.

As a company, we want you to experience best possible service, which is why we are constantly putting so much effort to improve the core experience.


Why you should use Help Desk Migration to switch from SteadyPoint Office 365 Help desk to ZazaChat

Castle gates

Strong safety of your data

The migration is performed over a secure connection, and all your credentials will instantly be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is easy to transfer your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard and custom fields , thus helping you to be sure that the data end up in the right destinations in ZazaChat.

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Sustained connectivity between object and people

When migrating your records from SteadyPoint Office 365 Help desk to ZazaChat we keep all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from SteadyPoint Office 365 Help desk to ZazaChat

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from SteadyPoint Office 365 Help desk to ZazaChat work

  • Get ready

    Sign up and go to our migration wizard.

  • Opt and connect your SteadyPoint Office 365 Help desk support desk with HDM.

  • Connect ZazaChat

    Grant the right to access your ZazaChat account.

  • Detail your needs

    Let us know what components of your migration you would like to adjust

  • Get your requirements estimated

    We shall research your case and get back to you with a the overall cost and a scope of work.

  • Migrate from SteadyPoint Office 365 Help desk to ZazaChat everything

    Migrate all your customer support records in a single push.

Your data is in good hands

We take the safety of your data seriously, so we use, as well as develop our own, best practices and approaches to protect it.


Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy customers

Migrate the records by yourself

See on your own that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let an expert run your ZazaChat import

Our team would be more than happy to run a customized migration in case you have specific requirements.
Get a price estimation

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