SteadyPoint Office 365 Help desk to Vivocha
migration service
Trouble-free , no special knowledge or coding required. A complete SteadyPoint Office 365 Help desk to Vivocha data migration instrument.
SteadyPoint Office 365 Help desk to Vivocha
The best SteadyPoint Office 365 Help desk to Vivocha tool made for you
There’s no need to create a script, nor do you need a programming team. Just perform your platform to platform migration in a couple of easy steps.Save on your time and money
Skip the system analysis and script development processes. Just pick the records you need to transfer and set off with the transition when comfortable.Easy migration
No specific knowledge or skill needed. Just pick what data will go to the new solution and see the wonders happening.Data completion
Transfer your help desk info in full to make certain that no ticket is missing vital customer support information.Simple and easy process
No need to worry about scripting or constantly control each record moved.
Just link both platforms, pick what you want to migrate and allow the tool deal with the rest for you.
Preserved connections
From sender information to phone number connection, all you records will keep their initial data structure maintained.
You don’t have to worry that some records will be missing and service quality will degrade. Everything will be waiting for you how you left it.
Security is paramount
Information is key which is why we designed a tool that will keep your customer records intact.
Neither hackers will have access to your accounts nor physical disasters will touch your data anyhow.
Record mapping
Pick information that will be moved by using our pre-installed data viewer.
From contacts to tickets to knowledge base articles, it will be possible to pick anything you might actually need.
Guided migration
If this is your first migration, don’t worry. Helpful and simplified on-screen prompts will help you set up an accurate data import.
You don’t need to worry that you’ll be confused with a whole dictionary in tech jargon.
Customer service first
Outside of providing great customer service, we always want to improve our customer service.
As a company, we want you to experience best possible service, which is why we are continuously making great strides to improve the core experience.
Why you should use Help Desk Migration to switch from SteadyPoint Office 365 Help desk to Vivocha
Strong safety of your records
The migration is done over a secure connection, and all your credentials will immediately be deleted after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it is easy to migrate your support service to a new helpdesk without involving the IT departmentNext
Excellent data mapping
Our system allows mapping standard and even custom fields , thus letting you be sure that the records end up being in the right places in Vivocha.Next
Sustained connection between object and people
When migrating your records from SteadyPoint Office 365 Help desk to Vivocha we maintain all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from SteadyPoint Office 365 Help desk to Vivocha
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from SteadyPoint Office 365 Help desk to Vivocha work
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Get ready
Sign-up and go to our migration service.
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Link SteadyPoint Office 365 Help desk
Pick and link your SteadyPoint Office 365 Help desk service desk with HDM.
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Connect Vivocha
Give access to your Vivocha account.
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Detail your business needs
Let us understand precisely what parts of your migration you want to tweak
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Get your needs estimated
We shall research your case and get back to you with a the overall cost and a scope of tasks.
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Migrate from SteadyPoint Office 365 Help desk to Vivocha everything
Move all your customer service information in a single push.
Your data is in good hands
We take the safety of your data seriously, so we use, as well as develop our own, best practices and strategies to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy clients
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records automatically
See on your own that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let an expert run your Vivocha import
Our team would be more than happy to run a personalized migration in case you have particular requirements.
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