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SteadyPoint Office 365 Help desk to VI Service Desk
migration service

Extremely easy , no special knowledge or coding required. A complete SteadyPoint Office 365 Help desk to VI Service Desk data migration instrument.

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The best SteadyPoint Office 365 Help desk to VI Service Desk tool made for you

There’s no need to create a script, nor do you need a developer. Just set up your platform to platform switch in a couple of simple steps.
Save on your time and money
Skip the system analysis and script development processes. Simply decide on the records you need to move and start the transition immediately.
Easy migration
No specific knowledge or skill needed. Just pick what data will go to the target platform and see the magic happening.
Data completion
Transfer your help desk records in full to make sure that no ticket has lost essential customer service information.
Automated tool

Scared that you’ll need advanced skills to migrate your info? Don’t be as we made sure that our tool is as easy to use as possible.

Attach the platforms, choose data, click ok, and the migration is ready!

Preserved connections

Starting from the ticket requester to every comment author, all you records will keep their prior data structure maintained.

You don’t have to worry that a part of the records will be missing and service quality will degrade. Everything will be waiting for you how you expected.

Data safety is paramount

You data is key which is why we designed a system that will keep your customer records intact.

Neither hackers will have access to your accounts nor physical disasters will touch your data in any way.

Record mapping

Select information that will be migrated by using our built-in data viewer.

From contacts to tickets to knowledge base articles, you will be able to pick anything you might actually need.

Guided migration

If you are new to data migrations, don’t worry. Helpful and intuitive on-screen prompts will help you set up an accurate data import.

There’s no need to concern that you’ll be confused with terms and tech jargon.

Good service first

Except providing great customer support services, we always aim to improve our customer service.

As a team, we want you to experience best possible service, which is why we are constantly making great strides to improve the general experience.


Why you should use Help Desk Migration to switch from SteadyPoint Office 365 Help desk to VI Service Desk

Castle gates

Strong safety of your information

The migration is carried out over a secure connection, and all your credentials will automatically be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is easy to move your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard as well as custom fields , thus letting you be sure that the data end up in the right places in VI Service Desk.

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Sustained association between object and people

When migrating your records from SteadyPoint Office 365 Help desk to VI Service Desk we preserve all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from SteadyPoint Office 365 Help desk to VI Service Desk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from SteadyPoint Office 365 Help desk to VI Service Desk work

  • Get ready

    Register and go to our migration tool.

  • Connect SteadyPoint Office 365 Help desk

    Choose and connect your SteadyPoint Office 365 Help desk service desk with HDM.

  • Connect VI Service Desk

    Grant access to your VI Service Desk account.

  • Detail your business needs

    Let us know what elements of your migration you want to modify

  • Get your needs estimated

    We'll research your case and get back to you with a price and a scope of tasks.

  • Migrate from SteadyPoint Office 365 Help desk to VI Service Desk all data

    Move all your customer support information in a single push.

Your data is in good hands

We take the privacy of your data seriously, so we use, as well as develop our own, best practices and methods to secure it.


Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy buyers

Migrate the records all by yourself

See on your own that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a pro run your VI Service Desk import

Our team would be more than happy to run a custom migration if you have specific demands.
Get a price estimation

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