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SteadyPoint Office 365 Help desk to SpiceCSM
migration service

Effortless , no special know how or coding required. A complete SteadyPoint Office 365 Help desk to SpiceCSM data migration tool.

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Your best tool for SteadyPoint Office 365 Help desk to SpiceCSM data migration

No need to write a code, nor do you need a developer. Just set up your platform to platform switch in a couple of easy steps.
Save on resources
Avoid the platform analysis and tool development processes. Simply pick the records you need to move and start the transition right away.
Simple transition process
No tech expertise needed. Just select what data will go to the target solution and see the magic happening.
Record structure maintenance
Move your help desk records in full to make sure that no ticket has lost essential customer support details.
Simple and easy procedure

You don’t have to bother about coding or constantly watch each piece of info moved.

Just attach both platforms, pick what you want to migrate and allow the system deal with the remainder.

Preserved connections

From sender information to phone number connection, your entire database will keep their prior data structure maintained.

You don’t have to worry that a part of the records will be missing and service quality will decrease. Everything will arrive how you expected.

Security is priority

Information is key which is why we designed a method that will keep your customer records intact.

Neither sophisticated electronic attacks nor physical disasters will impact your data in any way.

You’re in charge

Take complete control of your customer data with our in-app data mapping solution. Pick what goes where, set priorities, and even ditch the stuff you don’t like, all within Migration Wizard.

Step-by-step instructions

If you are new to data migrations, don’t worry. Helpful and simplified on-screen instructions will help you set up an accurate data import.

There’s no need to concern that you’ll be confused with terms and tech jargon.

Good service first

Outside of producing great customer service, we always want to develop our customer service.

As a team, we want you to experience best possible service, which is why we are continuously putting so much effort to enhance the general experience.


Reasons to use Help Desk Migration to migrate data from SteadyPoint Office 365 Help desk to SpiceCSM

Castle gates

Strong privacy of your information

The migration is carried out over a protected connection, and all your credentials will automatically be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's simple to move your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard as well as custom fields , thus letting you make sure that the data end up being in the right destinations in SpiceCSM.

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Retained connectivity between object and people

When migrating your data from SteadyPoint Office 365 Help desk to SpiceCSM we preserve all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from SteadyPoint Office 365 Help desk to SpiceCSM

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from SteadyPoint Office 365 Help desk to SpiceCSM work

  • Prepare

    Register and go to our migration tool.

  • Connect SteadyPoint Office 365 Help desk

    Choose and link your SteadyPoint Office 365 Help desk support desk with HDM.

  • Grant the right to access your SpiceCSM account.

  • Outline your requirements

    Let us know what parts of your migration you would like to adjust

  • Get your needs estimated

    We will research your case and send you with a price range and a scope of tasks.

  • Migrate from SteadyPoint Office 365 Help desk to SpiceCSM all data

    Transfer all your customer support information in a single push.

Your data is in good hands

We take the security of your data seriously, so we apply, as well as develop our own, best practices and methods to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied buyers

Migrate the data all by yourself

See yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a professional perform your SpiceCSM import

Our staff would be more than happy to perform a custom migration if you have specific requirements.
Get a price estimation

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