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SteadyPoint Office 365 Help desk to SolarWinds Service Desk (Samanage)
migration service

Smooth , no special knowledge or coding required. A complete SteadyPoint Office 365 Help desk to SolarWinds Service Desk (Samanage) data migration software.

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Your best tool for SteadyPoint Office 365 Help desk to SolarWinds Service Desk (Samanage) data migration

No need to create a script, nor do you need a programmer. Just set up your platform to platform migration in a couple of simple steps.
Save on resources
Skip the platform analysis and code development processes. Just pick what data you need to transfer and start the transition right away.
Effortless migration
No special knowledge or skill needed. Just choose what data will go to the new solution and enjoy the wonders happening.
Record completion
Migrate your help desk data in full to ensure that no ticket has lost critical customer service details.
Automated migration

Afraid that you’ll need advanced skills to move your info? Worry not as we ensured that our tool accessible as it can possibly be.

Attach the help desks, select records, click ok, and the migration is ready!

Data dependency

Your information migrates complete and we mean it.

Each email, every ticket, and every little bit of info will arrive filled with its attachments, contact connections, and interaction history.

Data protected

Your information is safe and sound with us. Not even all our employees have see your passwords or records.

You may be sure that with HDM no data breaches will take place.

You control the process

Take complete control of your customer data with our internal data mapping solution. Pick what goes where, set priorities, and even discard the things you don’t like, all within Migration Wizard.

Simple & effective

In just a few clicks you will be able to select the data arrangement, when it goes, and how.

Our developers took customer experience as a priority and ensured that it will be possible to to take the full advantage of the tool easily.

Customer priority

As a migration service provider, we strive to deliver the best possible migration tool. However, our prime concern is customer service.

Proven by our many five-star reviews on G2, we want you to have the best possible experience.


Reasons to use Help Desk Migration to switch from SteadyPoint Office 365 Help desk to SolarWinds Service Desk (Samanage)

Castle gates

Strong security of your data

The migration is performed over a secure connection, and all your credentials will instantly be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is easy to transfer your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard and custom fields , thus letting you ensure that the records end up in the right destinations in SolarWinds Service Desk (Samanage).

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Maintained connectivity between object and people

When migrating your data from SteadyPoint Office 365 Help desk to SolarWinds Service Desk (Samanage) we keep all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from SteadyPoint Office 365 Help desk to SolarWinds Service Desk (Samanage)

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from SteadyPoint Office 365 Help desk to SolarWinds Service Desk (Samanage) work

  • Prepare

    Start by setting up Agent profiles and all essential custom fields in your new help desk. Now, begin migrating your data from SteadyPoint Office 365 Help desk to SolarWinds Service Desk (Samanage).

  • Connect SteadyPoint Office 365 Help desk

    Complete the form with requested credentials to permit our data migration tool to access information from your current help desk.

  • Repeat the same action to integrate our service with the new help desk and thereby make it possible to import the data.

  • Choose objects

    Choose the records you need to migrate and set the ticket fields mapping, so the records could be transferred in line with your needs

  • Migrate small amount of data

    Test out our Free Demo Migration to check how the records migrate. You will be able to view 20 tickets in your new help desk in a few minutes!

  • Migrate to SolarWinds Service Desk (Samanage) everything

    When everything's tested, determine a quiet time with the minimal load on the support staff and begin migrating from SteadyPoint Office 365 Help desk to SolarWinds Service Desk (Samanage).

Your data is in good hands

We take the protection of your data seriously, so we use, as well as develop our own, best practices and methods to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See for yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a specialist run your SolarWinds Service Desk (Samanage) import

Our staff would be more than happy to run a customized migration if you have special requirements.
Get a price estimation

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